Associate Director - Metrics - Analytics and Reporting en Mercer

Company:

Mercer

Description:

Works with stakeholders (e.g. Sales, Marketing, Finance and Operations) to understand their requirements and to explore and monitor trends in the businesses performance.

Conducts gap analysis and provides strategic insights to operations teams relative to performance across different business areas in order to adapt individual and team plans and to address resource and operational challenges.

Acts as a point of reference and resource for Metrics, Analytics and Reporting analysts, providing advice and direction regarding the appropriate courses of action to take in relation to reporting, and technical data manipulation issues.

Utilizes knowledge of insurance and data handling, works with business colleagues to analyze data sets to support business improvement and business strategy projects.

Participates in business’ strategy planning efforts and translates high level strategies into departmental strategies and ensures that metrics are appropriately aligned with business strategy and initiatives.

Leads projects of moderate complexity within the department, working with colleagues within Business Analytics and IT to develop and continuously improve the reporting infrastructure, including data housing, data modeling, report performance, and report design and delivery tools.

Promotes, maintains and develops a network of effective relationships with contacts, both internal and external to build professional relationships, understand stakeholder issues, resolve problems and review working practices.

Trains, coaches and manages Metrics, Analytics and Reporting analysts, including conducting regular performance check-ins to ensure the continued growth of the capacities of the team.

Ensures that incoming work is handled effectively, promptly (in line with Key Performance Indicators and other deadlines) and accurately so that the needs of internal and external customers a

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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