Vice President IT/POS System en MODWASH LLC
MODWASH LLC · Chattanooga, Estados Unidos De América · Onsite
- Senior
- Oficina en Chattanooga
Job Details
Description
Vice President IT / POS Systems
Job Title: Vice President, Information Technology, POS Systems
Department: Information Technology, Point-of-Sale Systems
Reports To: Chief Operating Officer {COO) or Chief Executive Officer {CEO)
Position Overview:
The Vice President, Information Technology (VP of IT) is a senior leadership role responsible for developing and executing the organization's technology strategy. This executive will oversee the Information Technology (IT), Point-of- Sale (POS) Systems departments, ensuring seamless operations, technological innovation, and superior customer service experiences. Leading a team of 15+ employees, the VP of IT will drive strategic initiatives that enhance operational efficiency, cybersecurity, data management, and customer engagement across all company platforms.
Qualifications
Key Responsibilities:Strategic Leadership & Technology Vision
- Develop and implement a robust technology roadmap aligned with the company's long-term business objectives.
- Lead the digital transformation initiatives to modernize IT infrastructure, enhance system reliability, and improve business processes.
- Evaluate and integrate emerging technologies to maintain a competitive edge in the industry.
- Provide strategic guidance to executive leadership on IT trends, opportunities, and risks.
IT Operations & Security
- Oversee the daily operations of the IT department, ensuring maximum uptime and optimal system performance.
- Develop and enforce IT policies, standards, and security protocols to safeguard company data and infrastructure.
- Direct disaster recovery planning, cybersecurity measures, and regulatory compliance initiatives.
- Partner with cross-functional teams to improve IT-related workflows and operational efficiencies.
Point-of-Sale (POS) Systems & Digital Commerce
- Ensure the seamless operation, security, and scalability of the POS system across all locations.
- Lead POS enhancements to improve transaction efficiency, user experience, and data accuracy.
- Work closely with finance and retail teams to optimize revenue through digital payments, e-commerce integration, and omnichannel strategies.
- Manage vendor relationships and negotiate contracts for POS system providers and service partners.
Team Leadership & Development
- Lead, mentor, and develop a high-performing team of IT professionals, and POS specialists.
- Foster a culture of innovation, accountability, and continuous improvement.
- Establish clear performance metrics, training programs, and career development pathways.
Budgeting & Vendor Management
- Develop and manage the IT budget, ensuring cost-effective technology investments and resource allocation.
- Evaluate and negotiate contracts with third-party vendors, software providers, and IT service partners.
- Implement cost-saving initiatives while maintaining high-quality IT service delivery.
Experience: - 5+ years of progressive Information Technology, Computer Science, Business Administration, or a related field.
- 10+ years of progressive IT leadership experience, including at least 5 years in a senior management role.
- Proven experience managing IT infrastructure, POS systems, cybersecurity, and customer experience technologies.
- Expertise in digital transformation, cloud computing, cybersecurity, and data analytics.
- Strong understanding of industry regulations, compliance standards, and IT governance.
- Excellent leadership, communication, and stakeholder management skills.
- Experience working with cross-functional teams to drive business objectives through technology.
Key Contributions to Company Success: - Innovation & Efficiency: Leverage technology to drive operational excellence and business growth.
- Security & Compliance: Protect the company's digital assets and ensure compliance with industry regulations.
- Customer Experience: Enhance guest interactions through data-driven personalization and technology-enabled services.
- Revenue Growth: Optimize POS systems and digital solutions to improve transaction efficiency and profitability.
- Team Development: Build and sustain a high-performing technology and customer advocacy workforce.
ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time.
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