- Professional
- Oficina en Gurugram
Job Title – Business Operations Associate 12 ( Associate) + Mobility – Meetings and Events
Management Level : 12, associate
Location: Bangalore/ Gurgaon/Hyderabad/Chennai
Must have skills: Event Technology Experience, Event Registration website build experience, Project handling, Cvent Knowledge (Expert and Advanced)
Good to have skills: have Indepth knowledge of other Event Technology Attendify, EventBrite, on24, touchcast,.
Job Summary:
The Meeting & Event Registration Team Associate works with our global team of event technology professionals to create event registration websites and email communications using Cvent, Accenture’s enterprise Meeting & Event technology platform. Our Associate will work directly with event owners to design and develop sites using Accenture-branded assets and templates and configure the right system features and functionality to allow a smooth event attendee registration process.
Roles & Responsibilities:
- Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures
- Consults on event requirements and site features
- Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner
- Coordinates site testing and final sign-off with customer
- Creates event reporting package with updated reports
- Follow communication process flow
- Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support
- Integrates site data with MMS (Salesforce), On24 and Touchcast
- Manages event websites and registration changes
- Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist)
- Sends additional rounds of invitations and communications
- Sends initial invitation and/or provides final site URL
- Sends post-event feedback surveys
- Support taskforces and special projects (as assigned)
- Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements
- Updates process forms in a timely manner
- Professional & Technical Skills:
- Indepth Knowledge of Cvent Event Technology and Registration Management
- Knowledge of onsite event technology, and Events Industry and Event lifecycles
- Top Tier Customer Centric Communication Both Verbal and Written
- Customer Success, Customer Service, Project Handling, management
Additional Information:
- The ideal candidate should have worked with Event Technology and have assisted in building or managing Event Registration websites.
Experience: Minimum of 3 to 5 years of experience in building and managing Event Registration websites using Event Technology.
Educational Qualification: A University degree
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
