- Senior
- Oficina en Bangalore
FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Job Description:
Value Proposition
Drive Cloud Innovation: Build and optimize secure, scalable, and resilient cloud architectures that enable business agility.
Empower Automation: Lead automation and DevOps initiatives to simplify deployment, improve reliability, and enhance developer productivity.
Role Title: Principal/Lead Infrastructure Engineer
Career Level : - P4/P3
Job Category : - AVP/Manager
Role Type : - Hybrid
Job Location : - Bangalore
Work Shift : 2:00PM-11:00PM
About the Team
You will be part of a collaborative, cross-functional Cloud Platform team that designs and manages modern infrastructure solutions in AWS. The team focuses on innovation, reliability, and continuous improvement, supporting enterprise-wide digital transformation through scalable and secure cloud platforms.
Impact (Job Summary / Why This Role Matters)
As a Principal Infrastructure Engineer, you will play a key role in designing, implementing, and maintaining enterprise-grade cloud platforms and automation frameworks. This role is central to the success of our cloud transformation journey — defining best practices, ensuring platform reliability, and enabling teams through automation and self-service.
Key Deliverables
Lead design and implementation of cloud platform services and automation solutions.
Develop enterprise-grade patterns and reusable service catalogs for cloud infrastructure.
Collaborate with DevOps and Security teams to define and automate policies, infrastructure, and compliance processes.
Ensure high standards of resilience, cost optimization, and security in all engineered cloud services.
Build and manage Infrastructure-as-Code (IaC) solutions for scalable, self-service platforms.
Drive operational efficiency through automation and proactive monitoring.
Share on-call responsibilities to manage escalations and ensure uptime for production systems.
Skills and Qualifications
Functional Skills:
Strong analytical, problem-solving, and communication skills.
Demonstrated leadership and stakeholder management abilities.
Commitment to continuous improvement and operational excellence.
Technical Skills:
Proven experience in cloud compute design and automation (AWS, Azure, or GCP).
Expertise in Infrastructure-as-Code tools (Terraform, CloudFormation, etc.).
Strong scripting and programming knowledge (Python, Bash, Perl, etc.).
Hands-on experience with containers and orchestration tools (Docker, Kubernetes, OpenShift).
Knowledge of CI/CD pipelines and DevOps tools (Git, Jenkins, Chef, Puppet, etc.).
Deep understanding of networking, security, and compliance in cloud environments.
Experience with monitoring tools (CloudWatch, AppDynamics, New Relic, Zabbix).
Qualifications / Experience
Bachelor’s degree in Computer Science, Engineering, or related field.
8-14 years of IT experience with at least 6-10 years in cloud or distributed systems design.
6+ years in managing operations, automation, and configuration management tools.
Certifications such as AWS/Azure Certified Solutions Architect (Associate/Professional) preferred.
Experience with LinkedIn, Istio, or service mesh technologies is an advantage.
Relationships & Collaboration
You’ll work closely with DevOps, Security, Application Development, and IT Operations teams to design and deliver robust cloud services. Collaboration, knowledge sharing, and cross-functional problem-solving are integral to success in this role.
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
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