IT Network/System Administration apprentice (Fontaine les DIJON, FR, 21121) en IDEMIA

Purpose

This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance.

Key Missions

• Responds to the day-to-day business needs according with priorities
• Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
• Stays up-to-date on information technology and aligns it with IDEMIA and Divisions' technology strategy
• Acquires, installs and upgrades IT components, licensing and software, and manages inventory
• Ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.)
• Creates and maintains documentation related to their activities
• Ensures and supports Division standards about safety and security as well as industry and legal regulations
• Plans service availibity according to business requirements (this may include defining redundancy, backup implementation)
• Executes simple day to day administration and networking tasks, may support on complex tasks
• Performs patching and ensures the documentation is up to date
• Provide Level 1 and Level 2 IT support within the factory environment
• Works with the guidance of a more experience team member

Profile & Other Information