Clinical Customer Service Representative en Performance Home Medical

Description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

 We are seeking a dedicated professional with a strong background in customer service and exceptional attention to detail to join us as a Clinical Customer Service Representative. This position is available as a full-time job opportunity, with comprehensive on-the-job training provided as part of our growing healthcare team.

As a valued member of our clinical department, you will play a key role in empowering patients to effectively manage their health conditions, improving their overall well-being and quality of life. You will provide education, support, and guidance to patients, caregivers, and healthcare professionals—promoting positive clinical outcomes, self-management, and informed decision-making.

To show our appreciation, we are thrilled to offer a $1,000 sign-on bonus to welcome you to our team!

This role requires flexibility, as the individual will be expected to provide support and float between branches within their designated geographical area as needed.

We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success. 

Job descriptions and needs would entail but not limited to:

• Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level.
• Inspect and test equipment function as necessary
• Provide timely follow-up for patients and caregivers as needed
• Complete documentation thoroughly in a timely manner as required

Qualifications

• Valid Driver’s License and vehicle to use for home visits
• Ability to work independently 
• Quick learner in a fast paced environment 
• NO LICENSE STATE LICENSE REQUIRED