Director of Food & Beverage Operations en Evermore Orlando Resort

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Position Summary: The Director of Food & Beverage will oversee all F&B operations for Evermore’s restaurant outlets, retail market, culinary teams, catering and events, golf food and beverage services, dedicated food trucks, in-home delivery, and banquet operations, excluding Conrad Orlando. This individual will be responsible for strategic planning and financial performance, ensuring high quality standards across all offerings. They will optimize menu engineering and marketing strategies to maximize profitability, will be responsible for designing and implementing standard operating procedures, establishing training procedures and maintain strong expense controls/auditing practices, that oversees all state and county inspections and licensing requirements.

Key Responsibilities:

• Responsible for establishing strategic financial, operating, and internal resort marketing plans for all individual F&B venues, as well as a global resort operation.
• Plan department organization structure, FTE demands per outlet, recruit, train, supervise and develop management staff to operate the outlets, retail marketplace, banquets and catering and golf food and beverage operations.
• Lead all operating stages and administration, meeting compliance with state, federal, and local demands, and regulations for all F&B outlets.
• Organize and oversee multiple restaurant venues. Work with the Managing Director, Sr Director of Resort Operations, and from time-to-time Owner’s F&B Consultant with any planned design, brand or operational changes as may be considered.   
• Oversight of catering and event operations, including banquet menu planning and programmatic design.
• Lead monthly P&L analysis, variance reporting, and forecasting, implementing robust financial controls and fostering the development of managers and leaders in maintaining operational accountability.
• Establish and uphold labor management standards, including scheduling, timekeeping, policy adherence, progressive discipline, training certifications, and all food and alcohol compliance protocols.
• Prepare capital and operating budgets to include restaurant equipment demands & inventory.
• Negotiate and identify vendors, conduct pricing analysis and cost control inventory for food and alcohol.
• Work with resort purchasing manager as applicable.
• Provide market analysis and consumer trends reports to monitor the competitive environment and ensure proper positioning of venue pricing.
• Function as operating expert and financial advisor to ownership and assist on assigned special projects.
• Develop and enforce cash handling, credit cards, room charging, and other internal billing policies with the accounting department.
• Demonstrated proficiency in POS systems and related software, working closely with IT and Accounting to ensure seamless integration with accounting interfaces and other resort technology platforms.
• In partnership with accounting, establish key metrics and prepare reports to track operational and financial performance on a daily, monthly, and annual basis.
• Foster a high-performing, people-centered culture by driving Team Member participation and meeting annual engagement survey goals.
• Investigate and resolve internal and customer concerns immediately by involving only those necessary to achieve positive results for the resort and customer.
• Identify secret shopper program to solicit feedback on random shops. With the help of Marketing, monitor social media and assist in deploying social media strategies as applicable. 
• Positively and proactively collaborate with other department leaders to ensure we meet the organization's goals and operate a successful resort.  
• Attend and conduct meetings as required both within the department and within the property’s organizational structure.
• Promote and practice Evermore’s culture and establish a positive, inclusive work environment and ensure the resort’s brand is not compromised.
• Respond to any reasonable task assigned by upper management or ownership.

Education, Skills and Experience

• Four-year college degree or equivalent Food & Beverage outlets management experience.
• 10 years of hospitality experience, with customer service focus.
• Food, alcohol, and safety certifications under FL requirements. 
• Excellent management and supervisory skills.
• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skill; ability to interact with a wide range of people.
• Able to read and understand financials and budgets with a high level of understanding of key industry KPI’s and drivers.
• Outstanding organizational and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Inspired always to lead Evermore brand and team member values.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.
• Valid Florida Driver’s License with an acceptable driving record.
• Proficient in Google Business & Microsoft Office Suite or similar software.
• Proficient in standard industry computer systems (POS, work order systems, inventory, etc.).
• Must stay current with resort operations and food & beverage trends.

Physical Requirements

• Able to safely lift, pull and push up to 25 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach.
• Subject to environmental conditions, work activities can occur inside and outside.

Our Work Culture & Environment:  We foster a workplace culture that is neighborly, innovative, appreciative, authentic, and team-oriented. Our environment encourages creativity, collaboration, and entrepreneurial thinking, ensuring that every team member contributes to crafting unforgettable resort experiences.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. 

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you! 

EOE/M/F/D/V

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