Cash Applications Representative/Refunds en Illinois Bone and Joint Institute LLC

Description

Job Summary

The cash application specialist will ensure all patient and insurance payments are posted

accurately, will resolve any discrepancies and identify valid insurance credits/refunds.

Responsibilities

• Post payments received via ACH, credit card and lockboxes to corresponding patient
• accounts
• Efficiently research, analyze, and post Electronic Remittance Files (ERAs/835s) and
• Explanation of Benefits (EOBs)
• Contact payers via phone, mail and payer portals to resolve outstanding credits or to
• locate patient information
• Ensure successful month end closing and reconciliation
• Post and allocate payments in multiple EMR tools for several entities of IBJI
• Correct and escalate any payment posting discrepancies accordingly
• Efficiently resolve unapplied payments and refund inquiries in Epic workqueues
• Participate in projects designed to improve cash application processes or procedures
• Identify trends and escalate them to the corresponding third party
• Meet all set performance requirements for both quality and productivity
• Establish and maintain a positive relationship with other departments

Requirements

Requirements

• High School graduate or equivalent required
• Minimum 3 years’ experience in healthcare revenue cycle, specifically payment posting
• and cash reconciliation
• Ability to interpret Explanation of Benefits (EOBs), all ANSI codes and Provider Level
• Balance (PLB) adjustments.
• Knowledge of Healthcare (professional) billing, CPT/ICD-10 coding, medical
• terminology, Medicare, Medicaid, HMO/PPO/EPO, Work Comp and Commercial
• insurance guidelines
• Excellent organization skills, high attention to detail and proficiency in account
• management
• Results oriented with a proven track record of accomplishing tasks within a high-
• performing team environment
• Strong computer literacy skills including proficiency in Microsoft Excel
• High proficiency in Electronic Medical Records (EMR)(Epic Preferred)
• Adheres to organizational policies and procedures, including Corporate Compliance
• Program and HIPAA regulations

 Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week):  medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.