Ticket Sales Assistant en Leicestershire County Council
Leicestershire County Council · Nottingham, Reino Unido · Onsite
- Oficina en Nottingham
Contract Type: Casual
Working Hours: 18.5 hours per week, Monday to Sunday, between 9:30am to 8:15pm
Worker Type: Onsite Worker
Salary: £12.65 per hour
Location: Theatre Royal and Royal Concert Hall, Nottingham, NG1 5ND
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
The Ticket Sales Assistant role is an important role for Theatre Royal and Royal Concert Hall, Nottingham providing a high level of customer service as a front line staff member and ensure that a patron’s initial contact with the venue is a positive experience. In the role you'll be part of a team answering Box Office calls to process ticket sales and customer enquiries as well monitoring the Box Office email inbox. This is a great opportunity for anyone looking for a flexible role in a thriving arts and culture organisation.
About You
The ideal candidate will have:
Experience of working in a sales environment, both in person and by phone.
Knowledge of and experience in good customer service practices.
Sensitivity to a diverse range of patrons/visitors and evidence of responding to their different needs.
Willingness to work evenings and weekends as part of a regular working week.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries, please contact Dan Baxter, Director of Marketing and Communications, by email at [email protected]
Closing Date: 19th November 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Company
Thank you for your interest in working for Nottingham City Council on a casual basis. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
