Company: Komatsu South Africa 

Department: AM Mining 

Reference Number: 8025 

Grading: D3

EE Candidate

INTRODUCTION:

Komatsu South Africa is offering an exciting opportunity for a highly skilled and motivated Manager: Aftermarket to join our Customer Solutions and Aftermarket Division at our Head Office in Germiston. The ideal candidate will bring 8 years of experience in a technical environment, including 4 years in a leadership role, and hold a B.Degree in Engineering or a B.Degree in Business/Commercial/Marketing Analytics/Accounting/Supply Chain. 

QUALIFICATIONS:

B.Degree in Engineering or
B.Degree in Business/Commercial/Marketing Analytics/Accounting/Supply Chain.

EXPERIENCE:

Minimum 8 years’ work experience in a technical environment.
At least 4 years in a leadership role.
5 years’ minimum experience in Aftermarket Parts Sales & Marketing business.
Experience in engineering/technical/OEM environments advantageous.
Exposure to cross-border business operations and foreign exchange.
An understanding of transfer pricing principles.

SUMMARY OF JOB ROLE:

1. Aftermarket Pricing & Business Management:

• Stays abreast with pricing strategies
• Plans pricing assessments at fixed intervals
• Conducts competitor parts pricing comparisons
• Approves quotations for attachments and Aftermarket parts
• Develops Aftermarket Business Plan
• Provides input into Aftermarket pricing strategy & SVM management
• Provides input into Supplier contracts & pricing
• Provides input into Component Pricing Strategies
• Follows-up on quotes submitted
• Monitors correctness & timeousness of quotations
• Resolves problems & issues with quotations
• Communicates changes to internal stakeholders
• Monitors the external market environment
• Reports pricing anomalies
• Prepares & reports on recommendations wrt pricing strategies
• Provides consolidated management reporting for Aftermarket Sales

2. Aftermarket Parts Marketing & Sales Management:

• Develop Aftermarket Parts Marketing & Sales Strategy & Plan
• Develops and maintains relationships with senior stakeholders (customers, suppliers, OEM)
• Manages and facilitates Aftermarket parts sales within the organisation
• Resolving customer complaints & issues with operations
• Monitors Aftermarket parts order trends
• Collates sales metrics for the Group
• Tracks DT body sales & associated royalty payments to DTSA.
• Manages the roylaty & service agreements with DTSA.
• Conducts and reports on wallet share analysis
• Provides leads report
• Reports on lost sales
• Analyses & reports conversion-ratio (quotes to orders)
• Drafts standard sales reports (actual vs forecast)
  
  

3. Aftermarket Component Planning & Tracking

• Stays abreast with CTS enhancements/roll-out plans
• Plans actions to be executed CTS (Component Tracking System on Salesforce)
• Plans engagements with branches to identify strategic parts demand
• Compiles quarterly reviews
• Resolves issues & queries relating to Aftermarket Components
• Monitors stock levels of strategic consumable and functional parts
• Compiles a report on identified Aftermarket  opportunities
• Reports on component planning fleet coverage
• Compiles standard management reports

4. Manages the Aftermarket Section in the CS & Aftermarket Division:

• Plan Stays abreast of plans, policies & procedures    
• Provides input into the strategic plan for this organisational function    
• Execute Manages the human resources as per structure    
• Implements procedural & policy changes    
• Engages with internal stakeholders to facilitate business process flow    
• Implements special projects    
• Management of Aftermarket Product Specialists. 

5. Financial Planning & Budgeting:

• Plans & prepares for the budget process
• Prepares & provides budgetary input
• Provides standard monthly financial reports 
  
  

6. Manages Staff Performance:

• Plan Liaises with HC function on staff development needs   
• Plans performance management implementation in conjunction with HR/HC   
• Execute Communicates organisation's objectives & performance outputs   
• Discusses & agrees individual performance contracts   
• Assesses employees' performance   
• Takes corrective action to improve employee performance   
• Takes disciplinary action if performance issues persist   
• Liaises with HR on process, roll-out & issue management    
• Reports on performance management plan, implementation & metrics

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.