Cashier/Greeter (Temporary) - Hotel Indigo Los Angeles Downtown en IHG
IHG · Los Angeles, Estados Unidos De América · Onsite
- Junior
- Oficina en Los Angeles
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
- Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
PEOPLE
- Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
- Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
- May be asked to handle guest complaints and special requests.
RESPONSIBLE BUSINESS
- May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- May assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing and math skills and 6 months cash handling experience or food service experience.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
- Handling food objects, products and utensils
- Using a keyboard
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit, quantities, and variances.
- May be required to work nights, weekends, and/or holidays.
$24.39 - $30.49 is the hourly pay range for this role based on experience.