Tax Manager en IPC Systems

TITLE:  Tax Manager, North America 

DEPARTMENT: Finance  

REPORTING TO: VP Tax & Treasury

OFICE LOCATION: New York, NY 

ROLE TYPE: Hybrid, Full-time 

Overview of the Team  

You’ll be part of IPC’s global Tax & Treasury organization within Finance. The Americas Tax team is a small, dynamic high-impact group within Finance that supports tax compliance, accounting, and advisory across the U.S. and Canada. The team partners closely with Accounting, FP&A, Billing/Revenue Operations, Order-to-Cash, Legal, Procurement, and Commercial leadership across the U.S. and Canada, and coordinates with EMEA/APAC tax teams. We operate in a hybrid environment, use data to drive decisions, and foster a culture of coaching, continuous improvement, and strong governance. 

Role Overview: 

The Tax Manager, North America oversees end-to-end tax compliance, reporting, and advisory for IPC’s U.S. and Canadian operations. The role manages corporate income and franchise taxes; indirect/transaction taxes (sales & use, GST/HST/PST/QST, excise); withholding, property, and telecom-regulatory taxes, including registrations, filings, and audits. You’ll lead relationships with external accounting firms and supervise internal staff to ensure accurate, timely deliverables and strong SOX-aligned controls. Partnering with Finance, Billing, Treasury, Legal, and Commercial teams, you will drive process automation and continuous improvement while providing strategic guidance on pricing, deal reviews, product launches, and cross-border structuring for our subscription/SaaS business. 

Key Responsibilities: 

• Compliance & Reporting 

• Own end-to-end North America tax compliance (U.S. & Canada) across corporate income/franchise, indirect/transaction (sales & use, GST/HST/PST/QST, excise), withholding, property, and telecom-regulatory taxes, ensuring accurate, on-time returns and payments. 

• Manage advisors and internal staff by collecting/validating data, reviewing workpapers and drafting returns for accuracy and policy alignment, and maintaining complete documentation. 

• Lead tax accounting (ASC 740/IAS 12) through monthly reconciliations and entries, quarterly/annual provision, deferreds, UTPs, disclosures, and external-audit support. 

• Payments & Systems 

• Coordinate tax payments with Treasury/AP; maintain a tax calendar, compliance tracker, and complete audit trails. 

• Implement and optimize ERP + tax engine (e.g., Vertex) by automating data flows, exemption management, e-filing packages, and transaction-tax accuracy; resolve variances. 

• Advisory & Partnership 

• Monitor U.S./Canadian laws and guidance by researching impacts and recommending clear actions, owners, and timelines. 

• Advise Sales, Product, Legal, and FP&A on taxability, billing/invoice language, nexus, and contract terms 

• Support pricing and deal reviews to protect margin/ARR. 

• Coordinate transfer pricing data and documentation; partner with global tax on cross-border matters, including BEPS/Pillar Two readiness. 

• Controls, Performance & Continuous Improvement 

• Maintain SOX-compliant policies and controls by owning the NA tax roadmap aligned to ERP/billing modernization and expansion. 

• Set SLAs/OKRs and publish a monthly scorecard for filings, reconciliations, cash-tax forecasting, and audit cycle time; drive corrective actions. 

• Manage audits and inquiries (income, indirect, regulatory) to achieve low “no-change” rates and fast cycle times. 

• Run improvement sprints (process/automation) to shorten close/provision timelines and reduce manual work. 

• Leadership 

• Lead, coach, and develop internal team members and outsourcers; plan workload, set clear goals, and use retros to improve throughput, quality, and engagement. 

• Create practical playbooks and guidance (taxability, exemptions, invoicing) and keep RACI clear across stakeholders. 

How You Will Make an Impact:  

• ≥99% on-time filings/payments with zero material control deficiencies. 

• Reduce NA tax provision timeline and reconciling items quarter-over-quarter; accurate ETR and cash-tax forecasting. 

• Cut manual touchpoints in indirect-tax returns and account recs; measurable reduction in error rates and rework. 

• Lower audit exposure and sustain clear, defendable positions; strong documentation and policy hygiene. 

• Clear goals, coaching, and upskilling that raise throughput and quality. 

Essential Skills and Experience to be Successful in this Role: 

• Bachelor’s in Accounting/Finance; CPA, JD/LL.M.-Tax, or MST strongly preferred. 

• 5–8+ years progressive NA tax experience (public accounting and/or corporate), ideally in technology, SaaS, fintech, or subscription businesses. 

• Strong technical knowledge of U.S. federal/state and Canadian income taxes; practical experience with indirect taxes (sales/use, GST/HST/PST/QST). 

• Hands-on ownership of ASC 740 (provision, uncertain tax positions, deferreds) and external audit support. 

• Proven experience managing outsourcers/advisors and reviewing complex returns. 

• Advanced Excel/data skills; comfort working across ERP/billing systems and large datasets. 

• Demonstrated competence in governance and SOX controls for tax.  

Desired Skills and Experience: 

• Fluency across the full tax cycle, from data sourcing and compliance through provision, planning, audits, and account activity. 

• Ability to interpret complex tax concepts and translate them into guidance that minimizes risk and optimizes ETR and cash. 

• Track record of continuous process improvement and automation; Lean or Agile experience or certifications preferred. 

• Hands-on experience with tax engines (e.g., Avalara or Vertex), ERP (e.g., NetSuite or SAP), and close automation tools; strong Excel and familiarity with basic SQL, Power Query, or Alteryx. 

• Working knowledge of fintech and telecom regulatory taxes, U.S. state and local nuances, and SaaS/digital services taxability. 

• Exposure to transfer pricing for services and IP, cross-border cash flows, and BEPS/Pillar Two readiness. 

• Strong execution and urgency; able to set and meet deadlines, drive accountability, and motivate cross-functional teams. 

• Sound business judgment and creative problem solving that balances revenue, cost, cash, and risk. 

• Effective collaboration and communication across Finance, Treasury, Billing, Legal, and with external advisors; able to create clear playbooks and guidance. 

• People leadership in a hybrid environment, including mentoring, workload planning, and performance management. 

What’s in It for You?  
 

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.  

 In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:     
 

• Competitive Base Salaries  

• Medical, Dental and Vision 

• 100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage  

• Limited & HealthCare Flexible Spending Accounts 

• Dependent Care Flexible Spending Account 

• Health Savings Accounts with Employer Contributions 

• Pet Insurance 

• Legal Insurance 

• Critical Illness, Hospital Indemnity and Accident Coverage 

• Commuter Benefits 

• Medicare Services Education program 

• Financial Wellness Account Fiduciary and Training 

• Identity Theft Insurance  

• 401(k) and Roth plan with matching contributions  

• Flexible PTO, Sick Pay and Public Holidays   

• Additional Time off for Charity Work and Volunteering   

• Tuition Reimbursement   

• Certification Bonus Program  

• Access to “IPC University” our Internal E-Learning Platform   

• Structured Onboarding Training and Peer Mentor Support  

• Parental Leave Policy 

• Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions 

• Employee Referral Scheme 

Further information about your benefits will be provided during your onboarding process. 

Additional Information: 

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.  

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. 

You can explore more about our culture, offerings and commitment on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/. 

IPC’s Work Culture: 

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.  

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.  

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.