Payment Specialist en VitalCaring

Join VitalCaring – Where Your Passion Changes Lives! 

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. 

Who We Are 

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. 

What we Offer

Health & Wellness 

Medical, Dental & Vision 
Pharmacy Benefits 
Virtual & Mental Health Support 
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) 
Supplemental Health & Life Insurance 

Financial & Legal 

401(k) with Company Match 
Employee Referral Program 
Prepaid Legal Plans  

Identity Theft Protection 

Work-Life Balance & Perks 

Paid Time Off 
Pet Insurance 
Tuition & Continuing Education Reimbursement 

This is a remote role.

As a Payment Specialist you will: 

• Implements and follows established company billing policies and procedures.
•  Collaborates with the billing manager and other members of the billing department, as needed, to address payor and billing concerns.
• Ensures all documents are in order and posts payments, denials, deposits, and remittances timely in accordance with department standards.
• Serves as liaison to billing specialists, billing manager, and other administrative staff providing feedback as needed to gather information needed for claims issues.
• Routinely meets or exceeds established individual productivity standards.
• Consults and communicates with all members of the billing department on a regular basis to coordinate and address appropriate quality program related issues.
• Ensures confidentiality of all transactions related to financial structure of the company.
• Completes workflow tasks and other assignments to the payment specialist/cash poster responsible position in the agency’s electronic medical record.
• Uploads payor communication documents into the EMR, as needed, utilizing company guidelines for document naming conventions and attachment types.
• Inputs billing related notes into the EMR to assist in effective communication among the billing team members.
• Promotes a positive image to patients, their family, physicians, and community agencies.
•  Enhances professional growth and development through participation in educational programs, staff in-service and workshops.
•  Maintains a high standard of compliance in ethical and federal regulation.
• Performs other duties as assigned by the Billing Manager.

Skills for Success and Experience to Deliver on Our Mission:

• High School Graduate (College Preferred)
• One-year billing/posting or general office experience preferred.
• Computer skills preferred, excellent interpersonal and organizational skills. Knowledge of medical terminology preferred.
• Reliable transportation and valid auto liability insurance.

Come home to VitalCaring where you will find your passion, find your people, and find yourself again.  Together we can transform lives and foster hope through genuine caring. 

 Explore your future with VitalCaring today.