Wellness Coordinator en INDIAN HEALTH COUNCIL INC

Description

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

About Us
• Patient-Centered Care: Medical, Dental, Behavioral Health, Pharmacy, Social Services
• Research focused: Community Based Participatory grant-funded research programs; we are a Native American Research Center of Health (NARCH).
• Accredited as an ambulatory health care center by AAAHC

Our Philosophy
At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing.

Our Benefits
PPO medical, dental, and vision insurance with low employee contribution; company-paid life and disability insurance; malpractice coverage for providers; 403B retirement with company matching; generous PTO and Sick time; 14 paid holidays; paid jury service; and paid bereavement leave; reimbursement for professional license(s), and certifications such as CPR and continuing education units. Our facility also qualifies as a high-need area for provider CA State and Federal Loan Repayment Programs.

Job Description

Reports To: COIPP Manager

FLSA Status: Non- Exempt

Position Function: Non-Clinical

Classification: Regular, Full-time

Schedule: Monday - Friday 1.0 FTE

Location: Onsite

SUMMARY: The Wellness Coordinator will support the population at risk of using or using opioids by facilitating activities with the participants. The Wellness Coordinator will also help the patients through the whole system of care and to enable both groups to benefit from the experiences at Indian Health Council, Inc. The Wellness Coordinator will also provide essential support, coordination, information, and collaborative service in a manner that supports the AI/AN (American Indian/Alaskan Native) Culture within IHC and the nine communities served. The Wellness Coordinator will act as the link for integrated case management and community wellness for the target population.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The information in this job description indicates the general nature and level of work performed. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job position. Duties and responsibilities may change (be assigned or removed) at any time with or without notice.

1. Assist with planning and coordination of the program and its activities.

2. Monitor implementation of program policies and practices.

3. Work to keep the program and activities on schedule, within stated budgets and functioning smoothly.

4. Support program growth and development as necessary.

5. Coordinate program communications.

6. Oversee the program budget, including tracking expenditures.

7. Prepare clear and concise program related reports.

8. Coordinate interactions/relationships between staff, clients, administrators, and all other program stakeholders.

9. Schedule and organize program-related meetings and events.

10. Develop program materials such as flyers, brochures, and promotional resources.

11. Oversee the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies.

12. Create and maintain program records, reports, presentations, and proposals.

13. Facilitate positive relations between the program team, the public, and the media.

14. Collaborate with the communications department on the creation of program related communications (media relations, social media).

15. Provide support to COIPP participants and their families through visits, care coordination with BH and Medical, and development of individualized recovery success plans.

16. Act as a patient advocate to link COIPP participants with integrated care and wellness services such as clinic appointments, exercise classes, cultural events, life skills classes, etc.

17. Coordinate and participate in community outreach activities to promote awareness of COIPP services, prevent relapse, assess suicide risk, and support individual & community wellness.

18. Support opioid prevention education and outreach efforts by integrating with BH, other IHC programs, and community partners to deliver culturally informed strategies and messaging.

19. Maintain proper documentation of COIPP participants interactions through utilization of IHC’s EHR system.

20. Develop and facilitate recovery-focused programming and curriculum for COIPP participants.

21. Assist clinicians and therapists with individual case management for COIPP participants.

22. Assist in the gathering of assessment and survey information as appropriate.

23. Assists Program Manager in maintaining well-organized documentation, tracking and reporting processes.

24. Assist Program Manager with gathering and entering data required by grant program.

25. Performs other duties as assigned.

26. Position may be re-assigned during activation of EOP.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

TRAVEL & DRIVING REQUIREMENTS

· Travel is required for this position

· Driving is required for this position

EDUCATION AND/OR EXPERIENCE

· High school diploma or GED required.

· Bachelor’s degree preferred

· Three years’ experience in mental health, public health, care coordination, or related client-service role required. An equivalent combination of related education and experience may be considered.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Be self-identified as having experience within the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver, or family member of a consumer.

· Understanding of Opioid Use Disorder (OUD) and its impact on individuals, families and communities.

· Ability to provide peer mentoring and advocacy support and services to clients and their families.

· Experience working with Tribal communities and knowledgeable of Southern California Tribes.

· Ability to interpret and translate grant goals and objectives into effective services for the community.

· Self-starter with and ability to work effectively with team members.

· Excellent public speaking and interpersonal communication skills.

· Proficient in electronic health records software.

CERTIFICATES, LICENSES, MEMBERSHIPS AND REGULATIONS

· Peer Support Specialist Certification or attainment within 6 months of hire.

· A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.

· Current CPR certification or attainment within 6 months of hire.

· Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test.

· Health must be adequate to perform all duties of the position.

· Must pass criminal background check.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

· Indoor office environment and attend outreach events in the community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job position. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

CUSTOMER RELATIONS

1. Respond promptly and with caring actions to patients and employees.

2. Maintain professional working relationships with all levels of staff, patients, and the public.

3. Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT

1. Display knowledge of normal signs of human development and ability to assess and provide age-appropriate care.

2. Contribute to the success of the organization by participating in quality improvement activities.

SAFETY

1. Maintain current knowledge of policies and procedures as they relate to safe work practices.

2. Follow all safety procedures and report unsafe conditions.

3. Use appropriate body mechanics to ensure an injury free environment.

4. Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE

1. Maintain privacy of all patient, employee, and volunteer information. Access such information only on a need-to-know basis and for business purposes only.

2. Comply with all regulations regarding corporate integrity and security obligations.

3. Report unethical, fraudulent, or unlawful behavior or activity.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures.

Qualifications