Commercial Operations Analyst en Bacardi

YOUR OPPORTUNITY

The Commercial Operations Analyst plays pivotal role within the Commercial Operations team creating a consistent view on business performance and generating insight for commercial teams.

While supporting the Senior Commercial Operations Analyst, the aim is to deliver simplification, consistency, and standardisation that enables the UK and its frontline teams to operate more effectively.

This role can be at the forefront of designing and implementing a multi-market “Bacardi Way” strategy across Europe.

ABOUT YOU

You will be a natural team player; you can think outside the box and are confident challenging up where necessary.

You are a detail-oriented and proactive analyst who thrives on turning data into meaningful insights.

You enjoy working collaboratively with commercial teams to support decision-making and are motivated by seeing your work directly impact business performance.

With excellent problem-solving skills and a focus on accuracy and efficiency, you are always looking for ways to improve reporting processes and deliver value across multiple markets

Doing the right thing is a value you live by, and this positively influences your decisions. You view

challenges as opportunities and thrive in approaching these with positivity and creativity.

WHAT IS SUCCESS

• Consistent and standardised reporting adopted across the UK with best practice expanding to Europe
• The ability for stakeholders to have detailed insight at their fingertips and the ability to self-serve query resolution.
• Stronger collaboration and alignment key local stakeholders
• Tangible impact on commercial growth through improved efficiency and effectiveness

WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE:

Key Responsibilities:

• As part of the Commercial Operations team, you are responsible for owning and managing CRM systems and commercial planning tools (Anaplan, Salesforce).
• Ensure system integrity by proactively identifying issues and working with Sales and Technology teams to resolve them swiftly.
• Maintain and run weekly and monthly reports, continuously seeking opportunities to improve and enhance them.
• Support and deliver system-related market requests in line with SLAs (CPI & Picture of Success).
• Resolve issues and requests received via the shared Commercial Operations inbox.
• Extract, clean, and analyse data from internal systems to support commercial decision-making.
• Generate actionable insights and recommendations to help commercial teams drive growth and efficiency.
• Monitor commercial performance metrics to identify trends, risks, and opportunities.
• Collaborate with cross-functional teams to implement process improvements and optimise workflows.
• Proactively identify gaps in data, reporting, and processes, suggesting innovative solutions.
• Support the development of dashboards, reports, and presentations for senior stakeholders.
• Champion a culture of continuous improvement, efficiency, and data-driven decision-making.
• Stay curious and challenge assumptions, bringing fresh perspectives to enhance commercial strategies.

SKILLS

THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY

• Strong analytical background with proven experience in commercial or sales operations.
• Excellent stakeholder management skills with the ability to build influence across markets and functions.
• An ability to deliver ‘data storytelling’, to shape and deliver clear, impactful reports.
• Strong communication skills, both written and verbal, with a collaborative mindset.
• Comfortable collaborating with multiple teams, translating analysis into clear recommendations.
• A strategic, ‘what if’ mindset.
• Advanced Excel, PBI and experience with CRM, ERP, or sales tools is a plus.
• English fluency required, other European languages a plus.

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
 

• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become

• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others

• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance

• Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.

• Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with

• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.

Perks of Working for us

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement:

• Competitive Pay Package

• Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)

• Retirement/Pension Plan

Health & Wellbeing

• Medical, Critical Illness, and Life Insurance

• Calm Meditation App subscription (free)

• Employee Assistance Programs

• Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.