Marketplace & Key Account Manager EMEA en Nelsons

The role

We are seeking an entrepreneurial and performance driven Amazon, Marketplaces and Digital Key Account Manager. As our EMEA lead, you’ll be responsible for driving category share growth across major European marketplaces (including Amazon) while managing strategic partnerships with digital key accounts and distributors.

This role combines hands-on marketplace management with strategic partnership development, requiring both analytical rigor and entrepreneurial flair. This is an exciting opportunity to scale and build upon our existing business while establishing new growth channels across European markets. You’ll be attracted to working in a start-up style environment, with the benefit of an established business as support. Day-to-day you’ll have full ownership over our Amazon 3P business and leading the charge on expansion into additional marketplaces.

Key Responsibilities

• Reporting into the Global Amazon & Marketplace Strategy Consultant, with dotted lines to each of the in-country Commercial Leads to develop joint business plans, you will identify opportunities and drive incremental revenue. You will work closely with the marketing team to drive the traffic needed to move the business forward and ensure alignment across all business channels.
• Managing our Amazon 3P Accounts: You’ll be responsible for our 3P accounts in the UK, France and Germany. You’ll be maintaining our ASINs and monitoring performance; ensuring we are meeting Account Health Benchmarks and taking advantage of all Amazon Merchandising strategies to drive profitable revenue. You will also optimise product listings, pricing strategies, and promotional activities to maximise visibility and conversion.
• Working closely with the cross functional teams: Including operations, product, marketing and finance to ensure the profitable growth of the channel and optimising processes to run an effective business
• Chanel Strategy & Execution: Own and develop and our marketplace strategy across Amazon, social commerce such as Tik Tok and additional marketplaces such as Bol.com. This includes all merchandising, content optimisation and working closely with the marketing team to execute against budgets and ROI goals.
• Working with our Distributors & Export Team: To share learnings, build playbooks and work with them to optimise their Amazon instances and help grow their own marketplaces business. Working towards a regional alignment across Brand and Business objectives.
• Conversion Optimisation: Ensuring we meet all platform algorithm rules to drive up organic commercial performance across all platforms while meeting brand strategy. Implementing test and learn initiatives to ensure
• Reporting: You’ll monitor core KPI’s, report against performance and forecasts, build out insight and analysis program of work to continually improve. Deliver real-time actionable insights and implement results.
• Budget Management: Advise on, track and work closely with our finance team to ensure we are accurate with forecasts and performance metrics to maximise on ROI.

Requirements

We’d love you to have  

-            Substantial marketplace management experience with a strong focus on European marketplaces

-            Proven track record of driving significant revenue growth through digital channels including Amazon

-            Deep understanding of major European marketplace dynamics, policies, and best practices

-            Experience managing key account relationships and strategic partnerships

-            Strong knowledge of European consumer behaviour and regional market nuances

-            Proficiency with major marketplace platforms and their seller tools

-            Strong analytical skills with experience in digital analytics platforms (Google Analytics, marketplace dashboards)

-            Understanding of SEO, PPC, and digital marketing principles

-            Experience with inventory management systems and CRM platforms

-            Advanced Excel/Google Sheets skills for data analysis and reporting

-            Confident working in a multi-language, international environment and presenting to Senior Stakeholders

-            Strong attention to detail and numeracy

-            Ideally experience or a personal interest in the health and wellbeing sector

-            Fluency in English and preferable French or German

Benefits

💫 Annual bonus

🌼 A 'Rescue Day' each year to use how you need, a duvet day? A spa day? We've got you!

⛱️ 25 days holiday per year, plus Bank hols PLUS Christmas shut down - whoop!

🌱 Free products and staff discounts to keep you healthy and happy

🎉 3pm Friday finishes ALL YEAR ROUND (if you have done your work, obvs!)

⏰ Hybrid and flexible working

😇 Paid days off to volunteer for some awesome charities

🚲 Cycle to work scheme

We also have regular socials plus all your standard stuff such as pensions, eye test vouchers and season ticket loans. We can tell you all about what is available to you when you start!

Nelsons is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you!