Security Guard en DKN HOTEL GROUP

Description

Essential Functions and Responsibilities of the job include but are not limited to:

• Patrols the interior of and the perimeter of the hotel, parking garage, and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Checks alarm systems, security cameras, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas
• Promote safe work practices and serve as key contributor to associate safety initiatives that could include Safety Committee meetings, training, etc.
• Initiates preliminary investigations into incidences as needed
• Writes reports and ensures accuracy of necessary documentation as needed
• Responds to guest inquiries and requests and resolves guest issues in a timely, friendly and efficient manner.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods
• Attends to guest's complaints, inquiries and requests
• Deliver DKN’s “Home Away From Home” experience

*Management retains the discretion to add or change the duties of the position at any time. *

Supervisory Responsibility:

None

Independent Judgment Used:

Only within the guidelines established by management and to the extent of operating within the Company policies and procedures

Working Conditions/Environment:

Entire interior and exterior of property; roadways. Must possess the physical dexterity to be in a standing position for long periods of time depending on traffic and business patterns.

Qualifications

High school diploma or GED and a minimum of 1 year experience in Security/Loss Prevention

Skills/Abilities/Other Requirements:

Ability to effectively communicate in English with guests/visitors, management and fellow team members to their understanding. Ability to provide legible directions. Ability to prioritize, organize and make good judgments. Dependable.

Physical Requirements:

Frequent standing, sitting, walking and climbing stairs. Repetitive bending, stooping, reaching, twisting, pushing, pulling, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 60 lbs.

Additional Comments:

• Must be aware of the importance of safety and security.
• Endeavor to be conscious of safety and security at all times.
• Living the DKN Values’ behaviors
• Friendly and courteous to guests and fellow team members at all times.