- Professional
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EYour potential has a place here with TTEC’s award-winning employment experience. As a Business Relationship Manager working in remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWhat You’ll be Doing: %26nbsp;%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EThe Business Relationship Manager (BRM) acts as a bridge between business units, TTEC IT, and technology vendors to ensure technology initiatives directly contribute to achieving business goals. This is a high-profile role for a strategic, relationship-focused professional who understands both business needs and technology capabilities. The BRM is deeply embedded with their business partners— building trust, refining processes, and ensuring technology supports outcomes rather than hinders them. They bring a product mindset: treating tools as evolving assets that must stay compliant, deliver measurable value, and drive continuous improvement.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EDuring a Typical Day, You’ll%3C/strong%3E:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Serve as the primary liaison between business teams, TTEC IT, and technology vendors, ensuring clarity, accountability, and alignment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Communicate frequently and consistently with assigned business units to understand goals, challenges, and technology priorities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Translate business opportunities into actionable solutions that integrate smoothly into everyday workflows.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Manage vendor relationships and roadmaps, including leading Quarterly Business Reviews with business leadership. • Ensure all solutions meet regulatory, data privacy, security, and operational requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Partner with TTEC IT to ensure systems are effectively maintained and evolve to meet changing business needs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Identify and champion opportunities where technology can increase efficiency, reduce risk, and support growth.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Drive adoption and return on investment for technology initiatives, ensuring that business teams feel supported by their tools.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Act as a trusted advisor and advocate for both the business and IT, ensuring mutual understanding and shared success%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWhat You Bring to the Role%3C/strong%3E:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Bachelor’s degree in computer science, Information Technology, Business, or a related field—or an equivalent combination of education and experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Minimum 2 years of experience in one or more of the following: Project, Program, Product, or Portfolio Management.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Strong understanding of SaaS systems, vendor management, and technology lifecycle practices.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Exceptional communication skills (written and verbal) with the ability to translate between technical and business audiences.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Proven ability to manage multiple stakeholders and maintain productive relationships across teams.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E• Experience working with legal, compliance, or risk teams is a plus%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWhat You Can Expect%3C/strong%3E:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; An annual incentive program%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; Medical, dental, and vision%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; Tax-advantaged healthcare accounts%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; Financial and income protection benefits%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; Paid time off (PTO) and wellness time off%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; Tuition reimbursement and access to thousands of free online courses%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EVisit%26nbsp;%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.ttecjobs.com/en/us-employee-benefits%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3ETTEC Benefits for U.S. Employees | TTEC%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%26nbsp;%26nbsp;for more information.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EThe anticipated range is %24105,000-115,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EAbout TTEC%3C/strong%3E%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EOur business is about making customers happy. That%27s all we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3ETTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E
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