Marketplace Coordinator en La Jolla Group

Company Introduction

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high-energy environment that is continually on the move. With prominent brands such as O’Neill, PSD Underwear, Mountain Khakis, Sol Angeles, and Hang Ten, La Jolla Group has proved to be a builder of great brands, a creator of innovative products, and a master of operational excellence.

Our team enjoys flexibility with a hybrid schedule of in-office and remote work. We offer awesome discounts on our clothing brands, early release Fridays (2:00pm), occasional employer provided lunches, year-round fun events as well as a full benefits package!  We believe our employees are our strongest asset and invest in their growth by focusing on developing their strengths.

General Summary

The eCommerce Marketplaces Coordinator supports the daily operations and growth of multiple brands across third-party marketplaces, including Amazon Seller Central (FBA/FBM) and channels managed through Shopify Marketplace Connect (e.g., Walmart, Target+, etc.). This role ensures product listings accuracy, optimal fulfillment performance, and profitable sales.

This hybrid position, based in Irvine, CA, requires an organized, analytical, and proactive professional who thrives in a fast-paced environment and collaborates cross-functionally with Planning, Operations, Creative, and Customer Service teams.

Essential Job Functions

Marketplace Operations & Catalog Health

• Manage daily product catalog setup and maintenance across Amazon and other marketplace channels.
• Monitor and resolve listing errors, suppressed ASINs, and compliance issues.
• Execute product updates, pricing changes, promotions, and seasonal transitions.

Inventory, Fulfillment & SLA Performance

• Create and manage FBA shipping plans and replenishment schedules to maintain optimal in-stock levels.
• Coordinate fulfillment processes with DC/3PL to ensure on-time shipping and compliance with SLAs.
• Monitor inventory health and take corrective action to reduce aged or stranded stock.

Merchandising, Content & Brand Control

• Implement and optimize product titles, keywords, bullets, and enhanced content following SEO and brand guidelines.
• Collaborate with Creative to produce and QA imagery, infographics, and A+ content.
• Track buy-box performance and report unauthorized sellers or MAP violations.

Analytics & Reporting

• Maintain weekly dashboards for KPIs such as GMV, buy-box share, IPI, and fulfillment performance.
• Analyze SKU-level performance, pricing elasticity, and content effectiveness; recommend actions to drive results.
• Support business reviews and product launch recaps with clean, insightful reporting.

Advertising & Promotions Support

• Assist with campaign setup and promotion execution for Amazon Ads, Walmart Connect, and similar platforms.
• Track ROI and performance of promotional activities, recommending optimization strategies.

Compliance & Customer Experience

• Ensure compliance with marketplace policies and documentation requirements.
• Collaborate with Customer Experience to address feedback and enhance product presentation and satisfaction.

Required Knowledge, Skills, and Abilities

• Technical Skills: Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, INDEX-MATCH), Shopify Plus, and Marketplace Connect; Looker Studio/Tableau preferred.
• Operational Acumen: Familiar with FBA workflows, restock limits, IPI, and fulfillment logistics.
• Analytical Mindset: Strong ability to interpret eCommerce KPIs (GMV, CVR, ASP, TACoS/ACoS, ODR) and turn insights into action.
• Cross-functional Collaboration: Clear communicator who works effectively across Planning, Operations, Creative, and Customer Service teams.
• Attention to Detail: Skilled at QA, data validation, and maintaining operational accuracy.

Required Education and Experience

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (or equivalent experience)
• 1–3 years in eCommerce marketplace operations; apparel category experience preferred.
• 1–3 years of experience managing Amazon Seller Central (FBA/FBM) and at least one additional marketplace (e.g., Walmart, eBay, Etsy, TikTok Shop).

Physical Requirements

Seeing: Must be able to see well enough to read reports.
Hearing: Must be able to hear well enough to communicate with customers, vendors and employees.
Climbing/Stooping/Kneeling: Must be able to stoop or kneel to pick up products.
Lifting/Pulling/Pushing: Must be able to lift up to 10 pounds.
Fingering/Grasping/Feeling: Must be able to type and use technical sources.

La Jolla Group provides equal employment opportunities to all qualified individuals in compliance with federal, state, and local laws. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, ancestry, citizenship, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected characteristic. Equal opportunity applies to all aspects of employment, including hiring, training, promotion, compensation, and termination. La Jolla Group is committed to maintaining a workplace free from discrimination, harassment, and retaliation, and to fostering an inclusive, respectful environment where all employees can thrive.

The statements above are intended to describe the general nature and level of work being performed and are not an exhaustive list of responsibilities, duties, and skills required of personnel in this position. This job description does not constitute a contract for employment, and the Company reserves the right to modify, interpret, or apply it in any way the Company desires at any time. Employment with La Jolla Group is at-will.

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