Regional Director of Facilities en Ciel Senior Living, LLC

Description

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

The Regional Director of Facilities oversees the physical operations, maintenance, capital projects, life-safety/compliance, and vendor partnerships across multiple senior living communities in an assigned region. This role ensures safe, efficient, cost-effective facilities management that supports quality of life for residents, a pleasant environment for team members, and operational excellence for the organization.

 Key Responsibilities & Duties

· Manage and oversee facilities operations for each community in the region, including maintenance, housekeeping/plant services, and grounds.

· Conduct regular site visits, audits, and inspections to ensure adherence to company standards and regulatory compliance.

· Develop and monitor regional facilities budgets, preventive maintenance, repairs, and capital expenditures.

· Lead capital improvement and renovation projects across communities, ensuring cost control and quality assurance.

· Partner with leadership to define and implement facilities strategies aligned with sustainability and resident experience goals.

· Oversee vendor contracts, service agreements, and performance management across the region.

· Ensure compliance with OSHA, building codes, state health and life-safety regulations, and emergency preparedness standards.

· Support facility teams with technical guidance, training, and operational consistency across communities.

· Drive continuous improvement initiatives for maintenance workflows, cost savings, and operational efficiencies.

· Respond to emergencies and oversee post-event analysis for risk management and prevention. 

Requirements

  Qualifications & Requirements

· Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field (preferred).

· Minimum of 7 years in multi-site facilities management, preferably in senior living, healthcare, or hospitality environments.

· Proven experience in managing budgets, capital projects, vendor contracts, and regulatory compliance.

· Strong technical understanding of HVAC, plumbing, electrical, fire/life-safety, and building systems.

· Excellent leadership, communication, and problem-solving skills; ability to lead remote teams effectively.

· Proficiency with CMMS/work order systems and asset management tools.

· Availability to travel regionally (approximately 50% or more).

· Certifications such as CFM or trade licenses are preferred.

Physical Demands & Work Conditions

This position requires regular travel to assigned communities. The role involves walking properties, climbing ladders, accessing mechanical areas, and responding to emergencies. Work may include exposure to maintenance environments and occasional after-hours duties.

Key Performance Indicators (KPIs)

· Facility compliance with life-safety and regulatory inspections.

· Preventive maintenance completion rates and response times.

· Adherence to capital and operating budgets.

· Vendor performance and contract cost savings.

· Resident satisfaction related to facility environment.

· Reduced downtime or maintenance emergencies.