Sales Coordinator en Reds All Natural LLC

Description

A Little About Us…

Red’s is on a mission to cook food better for people with big things to do. We know we are a good small part of your great big lives, and we take that seriously.

Red’s is committed to cooking with fewer and better ingredients for food that tastes better and is better for you and the planet.

We bake our tortillas fresh daily & are always non-GMO, antibiotic-free, & cage-free. We freeze our food at the peak of flavor and freshness which reduces food waste and enables consumers to have a restaurant-quality meal in minutes at home or on the go.

Founded in 2009 by Mike Adair, Red’s has grown to become the #1 & fastest growing premium burrito and breakfast sandwich brand. We are relentless innovators who are constantly raising our own bar for our food and how we operate as a team.

We live by our values — with the ambition to build one of the most important food companies, the optimism to tackle each day with a high-bar, and the teamwork that holds us together like melted cheese in a burrito. We care deeply about the impact we make on the world by sweating the details. When you join Red’s you become part of a fast-growing, passionate team where real people come together to create something great. If this sounds like the place for you, keep reading!

Overview

The Sales Coordinator will ensure sales processes are operating smoothly. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment. The role will be responsible for supporting the sales and marketing team with Broker Management & Support, Distributor Partnership needs, and Trade Show execution on behalf of the sales and marketing teams.

Responsibilities

Administrative Sales Support:

• Serve as the primary contact for the sales team for tasks such as samples, new item forms, retailer set-up and other ad hoc sales needs.
• Manage and maintain sales documentation, contracts, and support materials.
• Coordinate internal sample requests and external sample shipments.
• Create and maintain Sales support materials, broker and distributor contracts and other documents.
• Collaborate with Sales, Supply Chain, Demand Planning, Operations, Transportation and Finance to streamline customer interactions.

Syndicated Content:

• Stay informed on innovation and packaging renovations to proactively ensure syndicated content platforms are aligned.
• Manage and keep online syndicated content platforms up to date on Syndigo, IX-ONE, Brandbank, 1WorldSync.
• Work with sales, marketing and plant to send live samples to IX-One and Brandbank for intake.
• Upload renders to Verify My Product in Syndigo for innovation and packaging renovation.
• Manage enhanced uploads for retailers in the Syndigo Marketplace, i.e. Kroger
• Work with sales and marketing to increase ecomm content scores across key retailers – Walmart, Target, Kroger, Instacart, etc.
• Assist sales with retailer digital item creation submissions.
• Submit innovation to Nielsen so that new items can appear in Store Finder tools.

Item Management:

• Ensure all internal item information is accurate and distributed accordingly to all 32 retailer/distributor/broker portals.
• Maintain and keep accurate all data management portals: IX-One, Repositrak, 1 World Sync
• Manage Price list, Product Specs, Shelf Life, Etc. Communicate any updates to customers and broker partners.
• Communicate ingredients, spec, image changes to external partners.
• Create and distribute sales bulletins and product updates.

Pricing & Promotional Management:

• Maintain current price list internally and externally, execute and coordinate change notifications as needed.
• Maintain updated promotional planners in SharePoint sites internally/externally.
• Communicate promotional planner changes to sales/demand/finance teams.
• Execute price change communication across Red’s organization (partner with Finance and Supply Chain).
• Manage internal file storage migration from Dropbox to SharePoint

Customer/Broker Support:

• Create and maintain internal systems to ensure accurate customer information is shared across the organization.
• Ensure all Customer specific forms and certifications (Organic, Non-GMO, COI, W9, PFAS, etc.) are up to date and accurate.
• Process all required new customer forms, Finance requirements, and EDI setup.

Broker & Distributor Support:

• Ensure Broker SharePoint sites are kept up to date (Sell sheets, 1 Pagers, Ingredients, Images, etc.)
• Process all Sample Orders, Coupons, and Swag needs on behalf of Sales Team events.
• Assist with distributor reporting as needed and report results to the cross-functional teams.
• Participate in quarterly/annual planning sessions as needed.

Retailer New Product Support:

• New product shelf tracking
• Maintain new product images for sales use in presentations.
• New product samples (partner with Marketing)
• Serve as liaison between functions to ensure accurate and timely new item shipments

Requirements

Qualifications:

• Bachelor’s degree or equivalent experience
• 2+ years of experience in sales support role or a related field.
• Prior experience in a CPG company highly preferred
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Ability to work independently and as part of a team.

Skills:

• Attention to detail & accuracy
• Customer focus & responsiveness
• Strong collaboration & communication
• Comfortable with ambiguity & change
• High capacity to learn & adapt

Travel:

• Ad hoc as needed for trade shows (minimal expected)