- Professional
- Oficina en Exeter
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
We’re looking for a Team Manager to join our Billing Back Office Team on a 12-month fixed-term contract, based in Exeter.
With a starting salary from £32,267 plus benefits, this is an excellent opportunity to lead and support our Customer Care Representatives (CCRs) in delivering a first-class customer experience.
About the Role
As a Team Manager, you’ll play a key part in driving performance, supporting team development, and ensuring high standards of service within our Billing Back Office Team. You’ll manage day-to-day operations, monitor service levels, and create an environment where your team can thrive and deliver outstanding results for our customers.
This is a fast-paced and rewarding role where you’ll have the opportunity to make a real difference in how we deliver for our customers.
We’re looking for a Team Manager to join our Billing Back Office Team on a 12-month fixed-term contract, based in Exeter.With a starting salary from £32,267 plus benefits, this is an excellent opportunity to lead and support our Customer Care Representatives (CCRs) in delivering a first-class customer experience.About the RoleAs a Team Manager, you’ll play a key part in driving performance, supporting team development, and ensuring high standards of service within our Billing Back Office Team. You’ll manage day-to-day operations, monitor service levels, and create an environment where your team can thrive and deliver outstanding results for our customers.This is a fast-paced and rewarding role where you’ll have the opportunity to make a real difference in how we deliver for our customers.
What you’ll be doing
About You
What We Offer
How to Apply
If you’re ready to take the next step in your career and lead a team committed to delivering outstanding service, we’d love to hear from you.
Apply now and join us in providing a first-class experience for our customers every day.
Closing date: 20th November 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
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