HART Senior Support Worker - Nights (Internal Applicants Only) en Leicestershire County Council

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS 

Organisation: Leicestershire County Council

Work Location: Room 700, Rutland Building, County Hall, Leicester Road, Glenfield, LE3 8RA.

Worker Category: Hybrid Worker - shift worker - 365 days a year rota, including weekends, evenings and Bank Holidays. 

Salary:  £14.82 - £16.07 per hour

Working Hours:  Casual 

Contract Type: Casual

Closing Date: 20th November 2025

Interview Date(s): TBC

About the Role

Two casual positions available:

The HART service is to provides several care & Support offers under its registration as a domiciliary care service. This includes, reablement, which helps people return home from hospital, or prevent them from being admitted to hospital, and regain their independence. Homecare support to facilitate the timely discharge from acute and community hospitals to better understand the needs of the person once they have been able to return home. Short term crisis support, for those experiencing an urgent social care need. These service offers are all short-term support, helping someone to become as independent as is possible, and to ensure that the right support pathway is in place to meet any ongoing care and support needs

The purpose of the job is to:

• To provide an overnight (10.30pm to 7:30am) triage and response service for those contacting the service as necessary. 
• Provide short term support for people with disabilities and those who are frail and recovering from illness, injury or to meet the needs of people in emergency situations, focusing on helping people to restore their optimum level of independence. 
• To undertake risk assessments and first visits to individuals who use the service. 
• To provide an overnight (10.30pm to 7:30am) triage and response service for those contacting the service as necessary 

The Key Duties:

To act as the main contact point for the service between the hours of 10.30pm and 7.30am. Taking urgent referrals and providing direct support as is necessary following an assessment of risk.

To be able to provide direct service user support as necessary, including the provision of personal care, moving and handling and the administration of medicines and complete Risk assessment/welcome visit in the community. To respond to any emergency situations, by taking the appropriate action e.g. contacting a doctor or the ambulance service etc. To identify, record and report all incidents / accidents, potential safeguarding and any other high-risk situations where a Service User’s safety may be at risk.

To undertake a range of delegated health care tasks as required, including prompting or the administration of prescribed medication support, the application of prescribed creams, eye and ear drops, catheter care, prompting exercises as prescribed by the physiotherapist. To complete and maintain accurate records as is necessary in respect of these tasks.

To maintain a high standard of administrative procedures by adhering to systems, completing accurate and comprehensive recording / documentation that evidences delivery of a reablement care and support service. 

Special Factors

The nature of the work may involve the jobholder carrying out work outside of normal working hours. Ability and willingness to travel and work from various locations throughout the County and travel between sites as required 

• The postholder will be required to work shifts between 10pm and 7am and alternate weekends 
• This post is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006. Therefore, a DBS enhanced check for a regulated activity (includes a barred list check) is an essential requirement

About You:

• NVQ level 2 in a relevant field or other equivalent qualification in a relevant subject or equivalent level of relevant experience working with adults in a social care setting. 
• Experience of working with other agencies and/or working in a multi-agency environment to identify and meet need with creative and pragmatic solutions.
• Knowledge of work with people from minority cultures or groups. Commitment to equal opportunities and anti-discrimination practices and a desire to provide good quality services within allocated resources.
• Ability to assist with moving and handling of people who use the service.
• Ability to communicate clearly and accurately, both orally and in writing, with a wide range of people, including representatives from other agencies, using skills of negotiation and persuasion 
• The ability to prioritise effectively across a wide range of competing demands to meet deadlines. 
• An understanding of the Council’s Adult Social Care strategies, relevant regulations/ legislation and service frameworks underpinning practice in community care and residential settings 

Other Requirements 

Ability to work flexible hours on a rota basis between 10.30pm and 7.30am 365 days a year rota, including weekends, evenings and Bank Holidays. 

Must have access to a vehicle for work at all times. 

To respect at all times the confidential nature of the council’s work. 

To follow universal precautions with particular regard to regular and effective handwashing to maintain good infection control. 

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Jane Wesson HART Recruitment & Quality Manager

E-mail: [email protected]

Telephone: 01163053218 

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Previous applicants need not apply.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal:https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions.
 

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