Customer Service Representative II en PrimeSource Building Products, Inc.
PrimeSource Building Products, Inc. · New Holland, Estados Unidos De América · Onsite
- Professional
- Oficina en New Holland
Summary/Objective: The Customer Service Representative II will provide technical and product knowledge to both internal and external customers. They will be responsible for creating take-offs and quotes using knowledge of our products, building materials and our systems.
Key Roles
- Prepare detailed drawings/take-offs for residential and commercial customers
- Create materials lists for customer’s quotes
- Answer technical questions about our products
- Proactive communication with external and internal customers to assist in solving issues
- Maintain knowledge of our products, services, and promotions to assist and educate customers in product selection and function
- Operate in a team environment supporting others.
- Deliver excellent customer service by building professional relationships and trust with partners/customers
- Create and follow up on orders, take offs and quotes
Key Competencies
- Willingness to learn and follow directions
- Ability to collaborate and communicate effectively across departments
- Accuracy and attention to detail
- Organizational skills
- Flexibility
- Technical capacity
