Case Management Administrative Assistant

Location: Nexus Children’s Hospital – Houston, TX
Schedule: Full-Time, Monday–Friday

About Nexus Children’s Hospital – Houston

Nexus Children’s Hospital – Houston offers structured, inpatient care for children ages 4 to 18 with Autism Spectrum Disorder and other intellectual or developmental disabilities (IDD). Situated in a quiet neighborhood in Houston’s Westchase District, this bright, home-like environment provides a safe and supportive setting where patients can grow and heal.

Our dedicated team helps children reduce aggressive behaviors, develop effective communication and social skills, and ultimately reintegrate successfully into their communities — because at Nexus, we’re mending minds.

Position Summary

The Case Management Administrative Assistant provides essential administrative support to the Case Management department, helping coordinate healthcare service operations, documentation, and communication. This role plays a key part in ensuring patients and families experience seamless care transitions throughout their inpatient stay.

Key Responsibilities

• Organize and maintain admission and discharge case management folders.

• Build initial case management files for scheduled admissions, including insurance details and medical records.

• Fax and distribute clinical information, prescriptions, and reports to relevant stakeholders.

• Assist Case Managers with preparation for treatment planning conferences (MTPs) and family meetings.

• Schedule and coordinate patient appointments, transportation, and team meetings.

• Support discharge planning by verifying placement options, payor acceptance, and service availability.

• Communicate with pharmacies and suppliers to ensure discharge medications and equipment are ready.

• Complete discharge satisfaction surveys and ensure documentation accuracy.

• Perform other administrative duties as assigned.

Qualifications

• Education: High school diploma or equivalent required.

• Experience: Minimum of 2 years of hospital or healthcare experience preferred.

• Licensure/Certification: None required.

• Excellent organizational, communication, and multitasking skills.

• Ability to work collaboratively in a fast-paced, patient-focused environment.

Why Join Nexus – Houston?

• Work in a specialized inpatient setting supporting children with Autism and developmental disabilities.

• Join a compassionate, multidisciplinary team committed to family-centered, behavioral, and medical care.

• Competitive pay, full benefits, and professional growth opportunities.

• Be part of a mission-driven organization that’s helping children heal, grow, and thrive.