Program Coordinator: Sal en Firelands Health

Position Highlights:

• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more. 
• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:  Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What You Will Do:  

• Under the supervision of the assigned Director, responsible for the overall supervision of clinical staff, of the assigned site(s) and/or programs including mental health and/or substance use treatment services. Directly supervises all assigned staff in accordance with department, State and licensure requirements.
• Positively contributes to a health workplace environment that promotes patient and employee satisfaction, wellness and retention. Engages collaboratively with other departments of Firelands Health.

Productively engages in and supports the Strategic Plans of the Medical Center and the Department. Provides supervision and support to employees in a manner that promotes professional development, workplace satisfaction and wellness while also ensuring accountability for performance and quality care.  

Essential Functions:

• Understands key laws and rules governing the provision of behavioral health services and clinical licensure including rules pertaining to the supervision of clinicians.
• Utilizes policies and procedures to guide training and supervision of employees to ensure compliance.
• Effectively communicates information and expectations.
• Acknowledges and praises good performance and is able to give timely, constructive and specific feedback regarding performance improvement as needed.
• Approachable, flexible, and collaborative work styles.
• Highly organized.
• Competent with use of electronic medical records, Microsoft products, email, and video-conferencing software.
• Understands federal laws pertaining to the confidentiality of behavioral health services.
• Is able to effectively problem-solve.
• Able to remain calm under pressure.
• Understands the risk of burnout and importance of self-care; practices and models self-care and encourages these practices among team members and co-workers.
• Provides monitoring, training, and supervision to support quality care, use of best practices, timeliness of documentation, achievement of patient care standards (a.k.a. productivity), etc. in order to support the financial health of the organization. Is able to help clinicians meet these expectations.
• Ensures compliance with expectations of commercial payers re: prior-authorizations, etc.
• Regularly demonstrates the ability to serve patients of all ages and of all cultural backgrounds in the routine performance of duties.

What You Will Need:  

• Master’s Degree or Bachelor’s Degree in a behavioral health related field.   Active, unencumbered clinical license from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. Independent license required. Will consider a candidate who is within one year or less of independent licensure if the candidate has required experience. A minimum of three years’ experience in behavioral health, preferably in a community behavioral health setting. 
• Must possess a valid State of Ohio motor vehicle operator's license and be insurable under Firelands' auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.
• Punctual attendance at assigned work location is required.
• Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of emergency codes.

• Heart Saver, Aegis Crisis Prevention, and First Aid certification within 6 months of hire.

• Successful completion of a one hundred eighty (180) day probationary period.