HR Business Partner, WEBTOON en Wattpad

The HRBP is a high-impact, integrated role responsible for driving exceptional business outcomes through the holistic management of our talent lifecycle. This partner will serve as a consultant to a dedicated business unit, translating organizational goals into cohesive people strategies that span from initial talent acquisition through career development, performance management, and retention. Success in this role requires a strategic mindset and hands-on capability across all critical HR functions.The duties of this role are centered on the employee lifecycle's three core pillars: acquiring, developing, and retaining talent. By ensuring a smooth transition across these phases, the role enables our workforce to effectively achieve our business goals.This role requires a hybrid schedule with an in-office presence of three days per week.



Responsibilities

Serve as the primary HR point-of-contact to employees and management on all organizational and people-related matters, acting as both an employee champion and a change agent.

Own and execute the full-cycle recruiting process for all roles within the assigned client groups. This includes developing compelling job specifications, deploying innovative sourcing strategies, conducting interviews, and managing offer negotiations.

Collaborate with the wider HR team to ensure all new hires experience an efficient and positive onboarding process that drives immediate engagement and productivity.

Provide proactive coaching and guidance to managers on performance management best practices, including goal setting, ongoing feedback delivery, and managing performance improvement plans (PIPs).

Drive annual performance review and calibration processes. Develop and track internal talent pipelines, consulting with leaders on career pathing and succession planning to build internal capability.

Partner with our Talent Rewards team on effective compensation and recognition strategies, utilizing data to ensure pay practices are competitive, compliant, and drive employee retention.

Manage and resolve sensitive and complex employee relations issues, conducting thorough and objective investigations as required to maintain a fair and productive workplace.

Maintain an in-depth knowledge of legal requirements related to daily management of employees, ensuring adherence to all federal, state, and local labor regulations.

Analyze HR metrics (e.g., turnover, engagement scores, recruitment time-to-fill) to identify trends and develop proactive initiatives that promote a positive, inclusive, and high-performing culture.

Minimum Qualifications

Bachelor’s Degree and at least 3 years as a Human Resources Generalist in increasingly responsible roles, or an equivalent combination of experience and education

Experience as a talent partner to leaders, with the ability to understand role requirements and translate them to finding and hiring talented people

Excellent stakeholder management and experienced in developing good work relationships across the organization

Demonstrated change management and project management capabilities

Strong judgment and experience in Employee Relations and workplace investigations

Understanding of recruitment best practices and familiarity with nurturing talent pipelines

Ability to work in an ambiguous, agile environment and apply good judgment to resolve problems

Skilled HR professional with business acumen, client service orientation, and drive 

Ability to set up and track relevant metrics and KPIs and use them to drive business results

Exceptional communication and presentation skills 

Proficiency in Google Workspace, HR Systems, Applicant Tracking Systems, and LinkedIn Recruiter

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