Business Operations Strategist en Johnstone Supply

About the Role

Johnstone Supply – Detroit Group is seeking an energetic and knowledgeable Business Operations Strategist to join our growing team. 

This key role supports strategic initiatives and special projects that advance the organization’s goals. Analyzes market trends, financial performance, and operational capabilities to identify opportunities for growth and efficiency. Translates complex data into actionable insights and recommendations that guide decision-making and improve overall profitability.

Key Responsibilities

• Develops and implements comprehensive business plans and strategies to enhance business performance towards long-term goals. 
• Conducts thorough research and analysis of market trends, financial data, operational metrics, and competitive landscapes. 
• Support projects/activities that are directly related to corporate strategies, goals and objectives. 
• Creates detailed reports, presentations, and dashboards to communicate findings and recommendations to Senior Leadership and stakeholders. 
• Supports the monitoring of programs, budgets, and annual planning cycle. 
• Identifies opportunities for process optimization and efficiency improvements within the planning function and across the business and provide recommendation changes and improvements. 
• Identifies potential risks associated with business plans and develops strategies to mitigate them. 
• Monitors key performance indicators and reports on the effectiveness of implemented plans. 
• Performs all other duties as assigned.

Education and/or Experience:

• Bachelor's degree in Business, Accounting, Finance, Economics, Mathematics, or Statistics with 4 years of experience in business planning, strategic planning or reporting and analytics or equivalent experience.

Job Knowledge, Skills, and Abilities:

• Strong analytical and problem-solving skills. 
• Ability to work in a fast-paced and dynamic environment. 
• Advanced knowledge of Microsoft Excel and PowerPoint. 
• Experience utilizing data visualization tools (i.e. PowerBI, Tableau, Phocas) & drawing conclusions from data.
• Proficient verbal, written and presentation skills; communicates clearly with credibility and confidence.
• Extensive knowledge of data analysis; ability to summarize data effectively and provide appropriate summaries in response to common business questions 
• Experience with cost and performance metrics; especially interpretation, trending and writing high level performance commentary.
• Analytic and problem-solving skills with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations 
• Ability to develop and coordinate cross-functional work groups and projects yielding optimal outcomes.
• Ability to work with shifting priorities and embrace new or evolving responsibilities.
• While multilingual skills are valued, English proficiency (written and spoken) is a core requirement for this position due to the nature of the work, safety regulations, and to ensure accurate communication and comprehension.

We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program – earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

EOE & E-Verify Participating Employer.