Field Resource Supervisor Part Time- Colorado Springs - El Paso County-TRUCK REQUIRED en WSI Trash & Recycling Valet

Job Posting: Field Resource Supervisor TRUCK REQUIRED

Employment Type: Part Time

Schedule: Monday to Friday. (No weekends!)

Shift Times: 5:30 pm shifts typically range for 3-5 hours (15-20 hours per week)

Salary: $25-$30 an hour

Location: El Paso County, Colorado Springs, Colorado (Applicants must be willing and able to travel throughout the county for work) This position includes a reimbursement for mileage driven for work. The reimbursement rate is calculated according to the standard mileage rate set by the IRS, which is subject to change annually.

Job Description:

We are seeking a highly motivated Field Resources Supervisor & Trainer to lead and train service technicians in door-side trash and recycling removal for multi-family residential communities. This role combines leadership, field operations, compliance, and training to ensure high-quality, consistent service.

Key Responsibilities:

Leadership & Team Management:

• Supervise WSI Service Technicians across multiple properties.
• Arrange substitute coverage and provide direct support for shifts as needed.
• Monitor performance and enforce company procedures and service standards.

Training & Compliance:

• Train new and existing team members on SOPs, safety protocols, and customer service.
• Conduct regular on-site audits with Quality Assurance to assess service quality and identify improvements.
• Collaborate with leadership to update and develop SOPs based on field observations.

Field Operations:

• Conduct routine property visits to ensure smooth service execution and provide hands-on support.
• Oversee the management of pet waste stations, encompassing tracking, maintenance, and liner replacement.
• Oversee or perform doorstep trash and recycling removal, contamination checks, and resident education.
• Ensure proper use of the mobile app for service tracking, compliance documentation, and timekeeping.
• Ensure staff adherence to safety guidelines and proper PPE usage.

Route Coverage & Accountability:

• Confirm all assigned routes are staffed and active nightly.
• Track technician attendance and communicate absences or delays immediately.
• Cover routes or coordinate temporary coverage when necessary.

Service Quality Monitoring:

• Verify doorstep pickups meet company standards (complete removal, no spills, proper recycling separation).
• Perform spot checks (dumpster checks, etc.) during or after service for compliance.
• Identify and address patterns of missed bags or recurring issues.

Training & Coaching:

• Provide hands-on instruction during shift shadowing and refresher sessions.
• Reinforce WSI's SOPs for bag removal, recycling handling, and safety.
• Document and track technician training for accountability.

Nightly Communication & Support:

• Maintain open nightly communication (text, calls, app check-ins).
• Gather technician-reported issues (blocked bins, excessive volume, broken equipment).
• Address minor issues directly with technicians to maintain service flow.

Equipment & Drop-Off Assistance:

• Deliver replacement carts, bins, bags, or safety gear.
• Support technicians with heavier items or overflow.
• Ensure technicians are equipped with functioning lights, uniforms, and identification.

Compliance Tracking:

• Enforce proper uniform and appearance standards.
• Ensure technicians follow all WSI safety protocols (lifting, bag handling, PPE).
• Report repeat compliance failures for corrective action.

Qualifications & Requirements

• Must be conscientious, reliable, and exhibit a friendly and helpful attitude towards on-site management and residents.
• A valid Driver's License and ability to operate a motor vehicle in Colorado is required.

(Valid documentation included but not limited to Auto Liability Insurance and Driver's license must be maintained.)

• Must be able to physically lift and transport up to 50 lbs. and able to work in indoor and outdoor environments during various weather conditions.
• Must be able to ascend or descend stairs and walk for prolonged periods of time.
• Must be at least 18 years old
• Ability to speak, read and write in English
• Possess a smartphone with an active data plan and location services enabled
• Must be available Monday through Friday

Equal Opportunity Employer Statement

WSI Trash & Recycling Valet is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Career Advancement Opportunities

WSI Trash & Recycling Valet is committed to internal promotion and professional development. The Field Support Technician position is designed as a stepping stone for higher leadership roles within the company. With a track record of promoting 100% of business leaders from within, this role is an excellent opportunity for those looking to advance their careers in the industry.

Company Description

WSI Trash & Recycling Valet, established in 2010 in Utah, is a proud family-owned and majority women-operated business, renowned for pioneering Trash and Recycling Valet services. We are committed to

excellence, having earned accolades for our top-tier services, and we strive to foster a supportive and inclusive workplace. Our Service Technicians are essential to our success, playing a vital role in the communities we serve. We are excited to announce our recent expansion into Nevada and Idaho, further extending our reach beyond our longstanding Utah base. This growth allows us to enhance our team and expand the impact of our services. Additionally, we are dedicated to sustainability, continuously implementing eco-friendly practices in our operations to reduce environmental impact. Our commitment to green initiatives not only benefits the planet but also aligns with the values of our clients and communities.

Additional Instructions

Interested candidates must complete the full application process to be considered for the position.

Join our team and contribute to a greener, cleaner living environment for apartment communities!