CDL Shuttle Driver (Full & Part Time) en Smugglers' Notch Resort

Key Responsibilities:

Shuttle Operations

• Operate resort shuttle vehicles safely and responsibly in all weather and traffic conditions.
• Transport guests to and from resort amenities, lodging, parking areas, and event locations by utilizing our Downtowner digital dispatching system.
• Provide scheduled employee transportation to/from designated pickup and drop-off locations.

Customer Service

• Greet all passengers warmly, answer questions about the resort, and provide general information.
• Assist guests with boarding, luggage, and accessibility needs in a courteous and professional manner.
• Maintain a welcoming and clean shuttle environment.
• Maintain attitude consistent with our “We Want You Back” and “Guest of One” philosophies.

Safety & Compliance

• Conduct pre- and post-trip vehicle inspections to ensure safety and cleanliness.
• Report any mechanical issues or safety concerns to the Transportation Manager promptly.
• Follow all local, state, and resort traffic laws and policies, including defensive driving techniques.

Maintenance Support

• Refuel, clean, and perform light maintenance duties (e.g., checking fluid levels, tire pressure).
• Ensure vehicles are stocked with necessary supplies (e.g., maps, safety kits, cleaning products).
• Coordinate with the Transportation Manager and/or Fleet Manager for scheduled inspections or repairs.

Administrative

• Log daily mileage, passenger counts, and operational notes as required.
• Attend safety meetings, training sessions, and resort briefings.

Qualifications

• Valid CDL with passenger endorsement. 
• Clean driving record with no recent violations.
• Previous experience driving passenger shuttles, buses, or vans preferred.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and assist guests with luggage or mobility aids.
• Willingness to work a flexible schedule including weekends, holidays, and evenings.