The Rehab Director’s is responsible for overall leadership and management of a single therapy team including successful management of the day-to-day operations of therapy department, supervision of staff, and coordination of high quality therapy service delivery within payer guidelines resulting in successful rehab outcomes. The Rehab Director also provides patient care as a member of the therapy staff and works closely with Regional Manager to ensure CHS standards are maintained, available resources are well utilized, and successful customer relationships are achieved.
Responsibilities:
Rehab Director's Responsibilities:
•Demonstrates effective, professional, and timely communication on all rehab related issues within all levels of the organization and with the customer
•Implements and coordinates effective staffing and interdisciplinary patient scheduling that promotes optimal patient care delivery, efficiency, and cost-effectiveness. Includes managing labor hours, contract labor, staffing mixes, overtime, and PTO management.
•Oversees financial viability of rehab department in conjunction with Regional Manager. Makes decisions and implements strategies to ensure optimal financial success with ongoing analysis of key performance indicators and department goal setting.
•Assesses ongoing departmental operations and implements effective strategies to ensure departmental efficiency and compliance.
•Trains staff in all aspects of job duties and complete performance evaluations of all staff.
•Coordinates and completes month end billing reconciliation procedures and ensures completion of all billing documentation through error reporting/auditing on a regular basis
•Demonstrates thorough knowledge of current reimbursement models
•Promotes and oversees clinical program development and appropriate service delivery by effectively utilizing company resources and ongoing assessment of clinical quality in the team
•Ensures that rehab services and supervisory practices are provided in compliance with CHS and facility policies and procedures, state, federal, and professional organization regulatory standards and guidelines
•Demonstrates high level of customer service aptitude to ensure positive, productive relationships with customer
•Demonstrate positive attitude and function as a role model for all staff while facilitating a positive work environment and team culture
•Addresses issues and concerns in a timely manner with application of effective resolution techniques with consistent application of CHS policies and procedures
•Performs the essential job functions of an assistant as prescribed by the specified job description
•Reports to work as scheduled
•Follows and ensures compliance to all company policies, state practice acts, federal and state regulatory guidelines and promotes a culture of compliance with all staff
•Ensures employee awareness of company initiatives and reasoning behind to promote corporate field alignment. Promotes open lines of communication with all employees that encourage candid feedback and opportunities for improvement through use of effective problem solving techniques.
•Responsible for completion of new hire onboarding procedures to ensure compliance
•Coordinates Resident Screening processes
•Coordinates staff attendance at departmental and facility meetings
•Completes CHS guide to survey as indicated
•Partners with Regional Manager in interviewing and new hire decisions
•Partners with Regional Manager in investigatory procedures and disciplinary actions.
•Performs other duties as assigned
Qualifications:
Minimum Qualifications/Requirements:
•Associate of Science degree in Occupational Therapy Assistant
•Current license or eligible for license under statutes in the state of practice.
•Prefer minimum one (1) year rehabilitation experience serving the same age/type of patient population served by this facility
•Prefer active membership in the state and national professional organizations.
•Demonstrates competency in applying the principles, methods, materials and equipment used in Occupational Therapy or Physical Therapy to the patient population served by this facility.
•Excellent oral and written communication and interpersonal skills.
•Adequate computer skills in order to complete required job duties and computerized documentation.
•Ability to understand and follow the directions of the Occupational Therapist or Physical Therapist and the policies and procedures of Creative Health Solutions.
•Strong organizational skills in order to effectively maintain multiple projects simultaneously.
•Requires creativity as well as the ability to work independently.
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