- Senior
- Oficina en San Jose
Information Technology & Security San Jose, California 2025-2732
Description
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
The ServiceNow Developer will lead the development and implementation of ServiceNow solutions in ITSM, SPM, ITOM, CMDB, Discovery, and Automation, as well as provide technical guidance and mentorship to team members.
Key Responsibilities Include
• Lead the development and implementation of ServiceNow solutions, including customizations, integrations, and workflow automation.
• Work closely with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
• Collaborate with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
• Mentor and provide technical guidance to team members.
• Identify and resolve technical issues and roadblocks.
• Stay current on ServiceNow's best practices, trends, and new functionality.
• Participate in the design and review of technical solutions and architecture.
• Collaborate with cross-functional teams to ensure seamless integration with other systems and processes.
• Contribute to the development and maintenance of technical documentation.
• Participate in code reviews and provide feedback to ensure code quality.
• Troubleshoot and debug issues with existing solutions
• Perform other duties as needed or assigned.
• Lead the development and implementation of ServiceNow solutions, including customizations, integrations, and workflow automation.
• Work closely with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
• Collaborate with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
• Mentor and provide technical guidance to team members.
• Identify and resolve technical issues and roadblocks.
• Stay current on ServiceNow's best practices, trends, and new functionality.
• Participate in the design and review of technical solutions and architecture.
• Collaborate with cross-functional teams to ensure seamless integration with other systems and processes.
• Contribute to the development and maintenance of technical documentation.
• Participate in code reviews and provide feedback to ensure code quality.
• Troubleshoot and debug issues with existing solutions
• Perform other duties as needed or assigned.
What You Have
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience with Agile development methodologies.
• Accomplished with integrating ServiceNow and other systems using APIs or other integration methods.
• Adept with JavaScript, HTML, and CSS.
• Experience with ITIL processes and service management best practices.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience with Agile development methodologies.
• Accomplished with integrating ServiceNow and other systems using APIs or other integration methods.
• Adept with JavaScript, HTML, and CSS.
• Experience with ITIL processes and service management best practices.
Your Education And Experience
• A Bachelor's degree in Computer Science or a related field (preferred).
• 5+ years of experience as a ServiceNow Developer and Architect.
• A Bachelor's degree in Computer Science or a related field (preferred).
• 5+ years of experience as a ServiceNow Developer and Architect.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.
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