Product content writer and proofer *internal applications only* en Lush
Lush · Poole, Reino Unido · Onsite
- Oficina en Poole
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Overview:
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
Overview:
Provide proofing support to Lush’s artwork team and deliver great product copy that is on brand, true to the intention of the Lush inventors, and gets Lush products into the hands of customers.
Team:
You’ll be part of the product content team, supporting the Lush inventors with writing product copy and ensuring it reaches relevant touch points from labels to web, and working with the artwork team as a final layer of proofing support.
This role is a fixed term contract for 9 months working from Unit 1 in Poole.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
This is a creative role with dual responsibility for providing valuable proofing support to the artwork team and a flexible level of support to Lush’s inventors to write copy for their products.
Approximately half of your time will be spent checking signage and label assets for the artwork team. This is an important task that requires strong proofing skills, great attention to detail (spelling and grammar), and a timely turnaround of work to meet deadlines.
The other half of your time will be spent putting the inventors’ messages into words. Supported by the Product Content Editor, you’ll bring the inventor’s messages to life with the creation of product copy that is on-brand, compliant, and gets products into customers’ hands! This may include but is not limited to label copy, web copy, shop signage and articles.
Your main responsibilities will include the following:
- Proofing copy at an artwork level, providing a valuable check for errors before Lush messages go out into the world.
- Writing product copy that fulfils the inventor’s direction and is on-brand. Identifying and rephrasing/asking for support on claims that could be considered non-compliant or medical if not phrased carefully.
- Reaching out directly to inventors where requested by the Product Content Editor to gather information and share with other teams including Training and Digital Marketing.
- Checking ingredients stories with our Buying Team for accuracy and recording any ‘green claims’ we make with our Ethical Compliance team.
Skills, Knowledge and Expertise
- Strong writing skills and the ability to proof your own work (and other people’s!)
- Able to work to product copy templates and follow the Lush Tone Of Voice guide.
- Great soft skills, especially communication.
- Proactive approach to information-gathering.
- Great time-management skills and ability to work to a deadline.
- Flexible approach to writing, as determined by the inventor. You may be required to offer support with phrasing, adapting inventor copy for a different template or writing from scratch with their direction.
- Creative flair and passion for your craft.
Benefits
- 25 days holiday plus bank holidays
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Enhanced paternity leave*
- Bonus scheme
- Day off for weekday birthdays
- Holiday purchase scheme
- 50% discount on Lush products and spa treatments
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
- Support groups, film nights, yoga, meditation sessions and much more
- *Tailored gender affirming care
*qualifying period/hours required
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
