Nurse Practitioner Manager en None

The Infusion for Health Nurse Practitioner Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses (RNs), Licensed Vocational Nurses (LVNs), Medical Assistants (MAs), and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed.

DUTIES AND RESPONSIBILITIES

Clinical Leadership:

• Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits.
  • Ensure that clinical protocols are being followed, and patient safety is prioritized.
  • Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care.
  • Review and sign off on treatment notes and patient documentation for accuracy and compliance.
  • Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff.

Team Leadership & Development:

• Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations.
• Lead in the interviewing and hiring process of new team employees.
• Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations.
• Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement.

Operational Management:

• Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery.
• Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience.
• Maintain compliance with organizational standards, regulatory requirements, and industry best practices.
•  Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met.
• Develop and implement strategies to improve clinic performance and patient care delivery.
• Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements.

Quality Assurance and Compliance:

• Monitor and maintain compliance with regulatory standards, polices, and procedures.
• Assist with the implementation of quality improvement initiatives.
• Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys.
• Conduct on-site visits to each of the clinics at least once a month to observe workflows,
• meet with team members one on one, and provide on-the-ground support.
• Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care.

QUALIFICATIONS & SKILLS

• Strong interpersonal and communication skills, with the ability to lead and motivate a team.
• Ability to manage complex clinical and operational issues in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• Keen assessment and monitoring skills; ability to identify medication reactions quickly.
• Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications.
• Competent in the care, use, and maintenance of central lines.
• Able to demonstrate infection control precautions and sterile technique.
• Possess knowledge of IV medications, biologics, fluids, and blood components.
• Skilled in drawing labs using aseptic technique.
• Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients.
• Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR).

EDUCATION & EXPERIENCE

• Master’s degree in Nursing (NP) from an accredited program.
• Current Nurse Practitioner licensure in the state(s) of practice.
• Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty.
• 2 years in healthcare leadership or management role preferred.
• Proven experience working with, influencing, and managing individuals with different licenses and
• scope of practice.
• Basic Life Support (BLS) required
• American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required