- Senior
About the Company
Our client is the #1 builder of Voice AI agents AI Receptionists and Sales solutions for restaurants, dental practices, cleaning services, HVAC companies, and millions of small and mid-sized businesses, as well as call centers and solopreneurs.
The Mission
Our client’s mission is to unleash the superpowers of small and medium businesses, giving every entrepreneur an AI teammate that never sleeps, never gets tired, and turns the impossible into inevitable. The company aims to democratize AI technology, making it accessible and transformative for businesses that traditionally couldn't afford sophisticated technology solutions.
The Opportunity
We are seeking a highly organized Senior Project Manager to coordinate our client’s partner ecosystem and drive operational excellence across our Voice AI platform. You'll manage cross-functional communications, partner deliverables, and operational processes while ensuring seamless collaboration between internal teams and external partners. This role offers broad autonomy and the opportunity to shape how our client scales their partner operations.
What You'll Do
Manage customer-to-partner matching, collect and distribute project updates and reports, send follow-up reminders to keep initiatives on track, and coordinate complex meetings across stakeholders
Deliver and implement new processes and agreements, ensure team and partner adoption, monitor contractor contracts and timesheets, and drive cross-functional alignment
Collect and organize success stories and feature requests, facilitate case study creation, coordinate partner meetups and surveys, and maintain competitive intelligence documentation
Ensure proper setup and continuous functioning of operational tools (Intercom, Pandadoc, Gohighlevel), research and update marketplace listings, and optimize systems for efficiency
What You Bring
2+ years in operations, project coordination or partnership management
Excellent organizational and communication skills
Proficiency with project management and CRM tools
Experience with B2B SaaS operations or partner ecosystem management
Experience monitoring contracts and timesheets
Capability to deliver and implement new processes and agreements across teams
Relevant certifications are a plus
Key Attributes to Success
Autonomy and proactive problem-solving
Strategic thinking with tactical execution
Cross-functional collaboration mastery
Systems optimization mindset
Strong stakeholder management:
Comfort with startup ambiguity and rapid change
Attention to detail
Why Join?
Employment Type: full-time W2 or 1099 (candidate's choice)
Base Compensation: $100,000-$125,000
Annual Performance Bonus: 15% bonus opportunity tied to individual performance
Remote Work Flexibility: Fully remote position working in Eastern Time zone hours
Help democratize AI technology for millions of small and mid-sized businesses worldwide who are traditionally underserved by advanced technology
Be part of a fast-growing company in one of the hottest sectors in technology, Voice AI and intelligent agents
Join a company founded by proven entrepreneurs with a track record of building successful, globally-adopted technology solutions
Interviewing Process
HR screening
Level 1: 60-minute video interview with the hiring manager
Level 2: 60-minute interview with one of the founders
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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