Regional Clinical Director en None

Summary:  

The Regional Clinical Director will provide leadership and supervision to a skilled, dedicated team of mental health professionals and oversee a comprehensive system of social services, case management, education, treatment planning, and discharge planning.  

Essential Duties and Responsibilities: 

• Supervises all non-medical direct care staff in the agency;
• Designs and implements the treatment protocols and best clinical practices employed within the agency;
• Develops plans and protocols for new clinical and program staff training and supervision along with the Training Director;
• Ensures appropriate assessments for all consumers served;
• Reviews fidelity of service models and quality;
• Provides the necessary service definition training as allowed underneath their clinical license such as CBT training;
• Participates in recruitment efforts;
• Provides 24/7 emergency response backup in the event of clinician absenteeism;
• Provides support and clinical recommendations as needed pertaining to admission, discharge, and triage decisions;
• Identifies and implements clinical evaluation/assessment tools and protocols:
• Collects monthly statistics and outcome reporting in collaboration with quality management staff;
• Collaborates with Medical Director, QM Director, and new clinical staff to ensure that clinical expertise is available at all levels of the organization;
• Ensures continuity of care through development of strong collaborative relationships with other agencies, providers, and policymakers;
• Collaborates with LME/MCO Clinical Director(s) around individual recipient issues and the system of care in the catchment area(s);
• Actively promotes and maintains communication with contracting and referring agencies, as well as CCNC Providers;
• Guides staff, as well as supporting the Medical Director, in managing incidents/working knowledge regarding IRIS;
• Demonstrates a working knowledge of agency policies and procedures and accrediting body standards as well as those of the state and other management entities guiding the clinical practices of the organization;
• Accurately documents all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified;
• Reviews case loads services of all programs to determine the appropriate level of care has been provided;
• Assists the Program Director in ensuring that recipients are receiving the recommended authorized time allowed per payor;
• Travels as needed to various offices, meetings, and conferences;
• Other duties as assigned.

Supervisory Responsibilities:

This position does oversee staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Full clinical licensure as LCSW, LCMHC, LMFT, or LPA;
• Preference of 2+ years supervisory experience in a clinical setting;
• Minimum 5 years’ experience in direct practice that involves knowledge of mental illnesses and treatment methods, psychopharmacology and practices used in psychiatric disorders;
• Minimum 5 years’ experience in developing/facilitating psycho-educational, prevention, and/or therapeutic support groups focused on contemporary social problems and mental health issues;
• Experience with intensive, wraparound, home-based clinical services;
• Extensive experience collaborating with state agencies such as LME/MCO, DMA, DHHS, and MH/SA/DD.

Required Skills/Abilities

• Ability to negotiate, problem solve, handle multiple tasks simultaneously and meet deadlines;
• Excellent verbal and written communication skills; proficient computer skills;
• Ability to lead and motivate a multidisciplinary team;
• Culturally competent;
• Demonstrated proficiency with Microsoft Offices/Google Workspace applications; 

Certificates, Licenses, Registrations

• Fully Licensed as Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Psychological Associate (LPA), or Licensed Marriage and Family Therapist (LMFT) in North Carolina.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in an office environment, with a moderate noise level. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required;
• Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision;
• Must be able to lift up to 15 pounds at all times.