Barista Little Dollies en Alterra

JOB TITLE: Barista II 

DIVISION: Food and Beverage 

LOCATION: Little Dollies Waffle Shack

REPORTS TO: Executive Chef 

CLASSIFICATION: Seasonal/ Full-Time/ Part-time/ Hourly 

POSITION: 

We are looking for a customer-focused Barista with strong communication, teamwork, and time management skills. Basic coffee knowledge is required, and attention to detail is essential in a fast-paced, high-volume environment. A positive attitude and commitment to great service are key.  

JOB DUTIES AND RESPONSIBILITIES: 

• Preparing and serving coffee beverages to company standards 

• Managing customer orders with attention to detail and accuracy 

• Collaborating with team members to maintain smooth workflow during peak hours 

• Providing exceptional customer service and resolving guest concerns 

• Maintaining a clean and organized work area 

• Following opening, closing, and shift-change procedures 

SPECIFIC JOB REQUIREMENTS: 

• Excellent listening and communication skills to effectively interact with coworkers and customers 

• Basic coffee knowledge, such as how to prepare common coffee beverages (advanced knowledge is a plus) 

• Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts 

• Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas 

• Attention to Detail to manage specific customer requests and minimize errors 

• Time management and organizational skills to work efficiently and effectively in a high-volume workplace