LMS and Training Administrator en DEVCO RESIDENTIAL GROUP

Description

Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time LMS and Training Administrator to join our dynamic team in Bellevue, WA! 

About the Company

HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!

Mission:

Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.

Vision:

DevCo’s vision is to be a leading developer, builder and manager of quality multifamily  housing throughout the western US.

Values:

• Quality:                We deliver excellence in every aspect of our work.
• Commitment:       We honor our promises with unwavering dedication.
• Teamwork:           We achieve more together through collaboration and respect.
• Integrity:               We uphold the highest ethical standards in all we do.

Awards and Recognition

Emerald Award 2024 – New Affordable Development of the Year

HNN Communities is honored to be the recipient of the prestigious Emerald Award for New Affordable Development of the Year in 2024. This esteemed accolade recognizes our dedication to providing outstanding affordable housing and our commitment to creating communities that thrive.

Pay Details: $36.06-$43.27/hour
Schedule: Monday-Friday 8:00 AM to 5:00 PM

Benefits Offered

• Over 90% company paid medical benefits for employee coverage.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 30% housing discount consideration.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.

About the Position

The LMS and Training Administrator supports the entire Training Department by managing the Learning Management System (LMS), coordinating companywide training programs, and ensuring seamless communication between departments and site teams.

This role plays a key part in helping to create, organize, and maintain standard operating procedures (SOPs), and in fostering a culture of continuous learning and professional growth across the organization. The ideal candidate is creative, proactive, tech-savvy, and passionate about helping others learn and succeed.

Job Responsibilities

• Under the direction of the Training and Development Manager, assist in the creation and implementation of training programs that align with company goals and employee development needs.
• Create, review and disseminate training materials (instructional notes, guides, feedback forms, etc.)
• Serve as the administrator and primary contact for the Learning Management System (Yardi Aspire)—creating, updating, maintaining, and distributing eLearning content to employees.
• Manage LMS-related reporting, including course completions, certifications, attendance, and progress tracking; generate and present metrics to support training effectiveness.
• Ensure on-site team’s compliance with required certifications such as Fair Housing, Preventing Harassment, Drug-Free Workplace, and Diversity, Equity & Inclusion.
• Coordinate logistics for internal and external training sessions, webinars, and vendor-led programs, including venue setup and communications.
• Collaborate consistently with multiple departments to align learning initiatives, branding, and communications.
• Facilitate smooth communication between corporate departments and on-site teams regarding training needs, scheduling, and updates.
• Assist in organizing, maintaining, and creating Standard Operating Procedures (SOPs) and other training documentation.
• Support the onboarding process by assisting with new hire orientation and ensuring access to required training programs.
• Continuously look for process improvements, new learning technologies, and creative ways to enhance employee engagement.
• Participate in department and company meetings and contribute to cross-functional projects as assigned.
• Attend training classes as scheduled and assigned. 
• Additional duties as assigned by supervisor.

Knowledge, Skills and Abilities:

• Strong knowledge and hands-on experience with Yardi software (LMS and property management modules).
• Tech-savvy and proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Publisher, Outlook, and Teams).
• Excellent organizational skills with keen attention to detail.
• Strong written and verbal communication skills; comfortable presenting to groups.
• Creative and proactive problem-solver who takes initiative.
• Positive, cheerful personality with a genuine desire to help others learn and grow.
• Ability to collaborate effectively across multiple departments.
• Passion for inspiring, motivating, and impacting others through learning and development.

Qualifications

Experience

• Minimum 3 years of experience in multifamily property management or a related industry.
• Experience with affordable housing and tax credit properties is a plus.
• Demonstrated experience managing or supporting an LMS (preferably Yardi Aspire).
• High school diploma or equivalent required; college coursework or certifications in Training, Instructional Design, or a related field not required but preferred.
• Strong understanding of Fair Housing and applicable housing regulations.
• Must be legally authorized to work in the U.S. and able to pass background and drug screening requirements.

HNN Communities is an Equal Opportunity Employer