Housekeeping Manager-Residence Club en Stein Collection

For those who seek the best, there's only Stein.

The Residences at the Chateaux: Based on a unique concept, club ownership at The Residences enables owners a premium Deer Valley ski home at a fractional price. But the real value of ownership stems from the club's exclusive ambiance, amenities and services. The club combines Deer Valley residential elegance with luxury hotel services and private amenities.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. 

Position Summary:

Maintains a smooth housekeeping operation and represents the department. Supervises, trains, and assists as needed: room attendants, lobby attendants and house attendants.

Essential Functions:

• Assure all staff maintain quality standards in all areas.
• Check work and document work habits of assigned staff.
• Ensure all safety procedures are followed.
• Ensure guest and owner requests receive highest priority..
• Conduct daily line-ups.
• Assure the timely completion of guest rooms daily.
• Updating room status at the end of the shift.
• Assist with the monthly inventory.
• Reviewing daily labor and assist in maintaining the budget.
• Inspect guest rooms daily to assure compliance with FORBES standards.
• Prepare daily and turndown assignments in the absence of the Director of Housekeeping.
• Enter work orders into the system.
• Logging lost and found items into the system.
• Assist with the ordering of supplies.
• Complete team member reviews as assigned.
• Performing disciplinary action and coaching as needed.
• Follow up with guest/owner concerns.
• Maintain effective communication with managers and front desk team.
• Attend meetings as scheduled.

Stein Collection offers:

• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.