Microsoft Patch Engineer - Tier2 en SHI LOCUZ ENTERPRISE SOLUTIONS PVT LTD

Job Description

• Manage and deploy Microsoft patches and updates using Automox across enterprise systems.
• Monitor patch compliance and generate reports for internal audits and regulatory requirements.
• Troubleshoot patching issues and collaborate with Level 1 support and engineering teams. Remediate issues as necessary.
• Maintain patching schedules and ensure minimal disruption to business operations.
• Develop and maintain Automox policies, groups, and automation scripts.
• Collaborate with security teams to remediate vulnerabilities identified through threat intelligence or vulnerability scans.
• Participate in change management processes and maintain documentation of patching procedures.
• Provide Level 2 support for patch-related incidents and escalations.

• 3+ years of experience in Windows system administration or endpoint management.
• 1+ years of hands-on experience with Automox or similar patch management platforms.
• Strong knowledge of Microsoft patching processes, WSUS, and Windows Update.
• Familiarity with scripting (PowerShell, Bash, VBScript, Python or other) for automation and troubleshooting.
• Experience with Active Directory, Group Policy, and endpoint security tools.
• Understanding of ITIL practices and change management.
• Excellent analytical and problem-solving skills.
• Strong communication and documentation abilities.

• Automox Certified Professional (if available).
• Experience with cross-platform patching (macOS).
• Exposure to vulnerability management tools (e.g., Tenable).
• Experience in enterprise environments with 5,000+ endpoints.

Work Location – SHI India Hyderabad office