• Supervise a team of 6 and provide direct supervision to the Associate Director of Workforce Development and the Manager of Workforce Development.
• Lead implementation of programming changes, policy updates, and workflow improvements across the workforce team.
• Monitor workforce metrics, including employment placements, employer engagement, retention, and job quality.
• Collaborate with the Education & Training team to ensure unified and accurate data reporting across departments.
• Maintain and regularly update Workforce Development departmental procedures, onboarding documents, and internal operational resources.

• Oversee the delivery of employment readiness classes and workshops, ensuring facilitation quality and curriculum relevance to current job market needs.
• Monitor and audit class facilitation, evaluate staff performance, and ensure regular updates to curriculum materials.
• Ensure effective workflows and internal systems to support strong job readiness instruction and participant engagement.

• Lead strategy for building and sustaining employer partnerships across key job sectors
• Foster relationships with employers focused on job quality, long-term career growth, and advancement opportunities for participants.
• Oversee job placement efforts to ensure participants’ transition into stable, high-quality employment aligned with training and career goals.
• Maintain regular communication with employer partners to monitor performance and satisfaction, identify opportunities, and support long-term retention.
• Collaborate with other departments to ensure wraparound support for participants pursuing employment.

• Lead retention programming for employed graduates, including outreach during the 0–6 and 6–12 month periods after job placement.
• Monitor graduate outcomes and maintain long-term engagement through alumni services.
• Support the development of graduate success stories and involvement in events, panels, or donor engagements.
• Assist with the planning and execution of two major events annually as well as mock interviews monthly.

• Oversee hiring processes for Workforce Development staff, including job description creation, application screening, and coordination with HR on interviews and onboarding.
• Lead implementation of new workflows, protocols, and internal systems as needed to maintain high-quality, responsive programming.
• Other duties as assigned

• 5 years of experience in workforce development leadership, with a proven record of managing employment programs, industry partnerships, and team performance.
• 4 years of staff management experience, including supervision, hiring, and professional development.
• Strong understanding of sector-based employment strategies and career pathways for job seekers facing barriers.
• Demonstrated experience in employer engagement, labor market analysis, and workforce systems design.
• Excellent communication, organizational, and leadership skills.
• Experience representing departmental outcomes and achievements in senior leadership meetings and external settings.
• Proficiency in using data and outcomes to evaluate program impact and guide strategic planning.
• Bachelor’s degree required.

Interested?
Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.