Trade Relationship Manager-Sales-Retail Sales en Kotak Mahindra Bank Ltd

Acquire quality Current Account customers involved in international trade. Identify and target high-potential markets and customer segments. Ensure complete compliance with KYC and regulatory norms during acquisition. Guide customers on applicable rates, charges, and ensure system-level updates. Activate the first trade transaction post-account opening. Promote and cross-sell trade and FES products such as: Forward Contracts Letters of Credit (LC) Bank Guarantees (BG) Bill Collection (BC) Travel Cards Encourage clients to maintain high Average Monthly Balances (AMB). Generate leads for asset products and ensure smooth handover to branch operations. Educate clients on cut-off times and service-level agreements (SLAs). Maintain a low cost of acquisition by focusing on high-value accounts. Achieve business and income targets consistently. Monitor competitor activities and share insights with Area Sales Managers (ASMs). Coordinate with internal teams to ensure timely service delivery. Retain and grow the existing customer base through relationship management. Handle and escalate customer complaints for timely resolution. Ensure proper documentation and KYC for agent empanelment. Deliver effective sales pitches and participate in promotional activities. Submit reports and updates to management as required. Stay updated on AML, KYC, and RBI guidelines to ensure compliant growth.