ASSOCIATE CONSULTANT en None

7-9 Years

Data Center-Mainframe-IMS DBA

Bachelor of Technology/ Engineering

Lyon

Business Line FT

SME - Mainframe Automation Tools

You will become a member of the global IMS team, you will be assigned to various tasks, both run-time and one time supporting shared services for customers like Volvo, HM, VCC etc. for technical activities related to your expertise. The area to support is IMS & IMS DB Troubleshooting and Support Planning and implementation of software and management of existing Lifecycle management and further development within the IMS area Provide technical consultation to other areas of the company The job includes on-call duty, approx. every 6th week. Mandatory Skills: IMS & IMS DB z/OS skills, JCL. DBA Tools: BMC (MAXM + MV) Automation: Netview Programming: JCL, Rexx, PL/1. Good knowledge of troubleshooting Fluency in English , both orally and in writing Secondary/preferred skills: Web Connectivity Programming: Cobol, Assembler. MQ, DB2, TWS CICS experience (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.

INFRA

We are seeking a z/OS System Programmer can work with both CICS and IMS to join our team at a client's facility in Lyon, Auvergne-Rhône-Alpes, France.

Job Description
HCL Mainframe Cloud Services is a global organization, delivering world class Mainframe infrastructure services to our global international customers. We put quality, standardization, efficiency together with cost control equally high as inclusion, integrity and people centricity.
As a member of one of our global teams you will be assigned to various tasks, both run-time and one time delivery, supporting our different customers with technical activities related to your expertise.
The job includes on-call duty, approximately every 6th week.

Mandatory Language requirements: English and French
Experience 5-10years.

Key Responsibilities
• ITSM; manage incidents, problems and changes
• Install, implement and configure products in our environment
• Life Cycle Management of products
• Maintain and monitor systems and products for performance enhancements
• Manage contact with the vendor regarding support cases
• Provide technical consultation and support to other areas and teams
• Draft, clear and concise instructions as required
• Participate in internal and external projects and assignments
• Participate in daily huddles and other mandatory meetings
• Adhere to structured workflows and objectives established by a remote team leader
• Contribute to team efforts by sharing knowledge and supporting colleagues
Skills
Primary skills
Technical-General
• General and broad z/OS knowledge
• Programming: JCL, Rexx
• Automation: Netview SA
• General TSO/ISPF knowledge
Technical – Team Specific
• IMS & IMS DB
• CICS classic
• CICS plex
• Installing a CICS region
• DBA Tools: BMC (MAXM + MV)
• Programming: PL/1
• Tracing tools: Debugger, Fault analyzer
• Ipic
• Socket
• USS
General
• Strong troubleshooting skills with a focus on efficient problem resolution
• Automation and standardization mindset
• Read, understand and adhere to established technical specifications and manuals
• Collaborate effectively with team members to achieve common goals
• Fluent in English, with the ability to communicate effectively with colleagues and partners in both written and verbal form
Personal
• Problem solver, curious, creative and analytical
• Proactive, responsible and methodical
• Having the power of initiative and driving force
• System thinking and holistic view
• Business-oriented mindset and ability to establish and maintain good relationships
• Presentation and pedagogical skills are a merit
Education
• University degree in Computer Science or equivalent
• ITIL
Secondary skills
General
• Competence in other MF areas (MQ, DB2, TWS, ACF2, RACF, TLS/SSL)
• Web Connectivity
• Programming: Cobol, Assembler, Java for CICS
• JVM sever
• CICS PA (for internal use)
• CTG
• CAFC
• CICS Message
• Symdump for CICS
• Ivory Server for CICS
• CICS Explorer
• Mentoring skills
• Ability to conduct trainings, workshops and reviews on Mainframe processes, methods and tools to an internal or external audience.

Others

CONSULTANT

Data Center-Mainframe-z/OS environment

Data Center-Mainframe-IMS System programmers