Regional Store Manager - Miami en The Salty

Description

About The Salty

We’re more than a donut shop. We’re a chef-driven, craft-focused brand on a mission to create moments of connection through the highest quality donuts, coffee, and baked goods—all made in-house. As we continue to expand into new cities and launch new offerings (hello, all-day café), we’re looking for passionate leaders who bring operational excellence, team development, and hospitality to life every day.
 

At The Salty, we believe in creating spaces where guests can pause, connect, and enjoy something made with care. That mission starts with our people—and as a Regional Manager, you’ll play a key role in shaping that culture across multiple markets.

Position Overview

The Regional Manager is responsible for overseeing all day-to-day operations across multiple stores in a designated region. This role ensures that we uphold The Salty’s standards of quality, consistency, and guest experience while driving performance across people, operations, and financial outcomes.
 

As a hands-on leader, you’ll ensure teams are well-trained, motivated, and aligned with company goals. You’ll balance strategic leadership with an ability to roll up your sleeves, identifying and solving challenges while fostering a culture of accountability, hospitality, and growth.

Requirements

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop your store teams to deliver operational excellence and embody The Salty’s values.
• Build strong internal pipelines and succession plans by focusing on leadership development at every level.
• Foster a positive, collaborative culture with clear communication, consistent coaching, and accountability.
• Act as a mentor and advocate for your teams while upholding company policies, procedures, and culture.

Operational Excellence

• Ensure operational standards are met across quality, cleanliness, service, and brand presentation.
• Drive consistency in execution, training, and guest experience.
• Optimize scheduling, labor efficiency, and inventory management.
• Oversee product quality and beverage programs, ensuring alignment with culinary and coffee standards.
• Maintain a deep understanding of daily operations—from front of house to back of house—and ensure seamless collaboration across both.

Financial Performance

• Own performance across key metrics including top-line sales, labor, COGS, productivity, and profitability.
• Review P&Ls with your teams and identify opportunities to drive revenue and control costs.
• Lead forecasting, budgeting, and production planning to ensure financial health and operational balance.
• Manage vendor relationships, purchasing controls, and local service providers (janitorial, landscaping, etc.).

Administrative & Compliance

• Ensure all licenses, permits, and certifications are up to date for each store and vehicle in your region.
• Oversee payroll accuracy, inventory control, and pricing integrity across platforms (POS, delivery, menus).
• Monitor completion and accuracy of systems including Asana, Zenput, SharePoint, Toast, and Teams to maintain accountability and workflow efficiency.

Guest Experience

• Champion The Salty’s hospitality standards by ensuring each guest receives a warm, consistent, and memorable experience.
• Regularly taste products and review presentation to maintain The Salty’s quality promise.
• Lead by example in creating environments where guests and team members feel valued and connected.

What We’re Looking For

Experience

• 4+ years of experience in food & beverage operations, with at least 2+ years in multi-unit management.
• Proven ability to manage teams and operations across multiple locations.
• Deep understanding of restaurant operations, including FOH, BOH, and P&L management.

Skills & Strengths

• Strong leadership and communication skills that engage and inspire teams.
• Highly organized with excellent time management and prioritization skills.
• Analytical thinker with the ability to identify root causes, solve problems, and drive performance improvement.
• Proficient in Microsoft Office Suite, Toast POS, and other operational systems.
• Ability to travel up to 50% of the time.
• High energy, service-minded, and action-oriented with an unwavering commitment to The Salty’s mission and culture.

Why Join The Salty

• Be part of one of the fastest-growing, most beloved artisanal donut and café brands in the country.
• Play a direct role in shaping store performance, leadership culture, and guest experience across multiple markets.
• Collaborate with passionate teams who care deeply about craft, quality, and connection.
• Competitive salary with quarterly performance bonuses, comprehensive health benefits, 401(k) match, generous PTO, and growth opportunities within a rapidly expanding brand.