Global Financial Crimes Manager - Metrics and Reporting en Ghr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

The Global Financial Crimes Metrics and Reporting Manager supports the Global Financial Crimes (GFC) organization by designing, implementing, and managing the reporting framework that enables effective oversight, monitoring, and escalation of financial crimes risks. This role plays a critical part in ensuring transparency to senior management and regulators through robust data-driven insights, consistent reporting, and adherence to enterprise standards.

Responsibilities:

• Develop, refine, and maintain key metrics and performance indicators to assess the effectiveness of Global Financial Crimes programs, controls, and processes.

• Partner with GFC subject matter experts and data teams to ensure metrics are accurate, relevant, and aligned with enterprise risk taxonomy and frameworks.

• Establish standardized methodologies and documentation to support repeatable and transparent metric production.

• Produce and distribute recurring management and governance reports for GFC leadership, compliance committees, and regulators.

• Support development of executive dashboards and escalation packages highlighting trends, emerging risks, and program performance.

• Ensure timely escalation of metric breaches, outliers, or anomalies in accordance with governance requirements.

• Participate in regulatory exams and internal reviews by providing accurate and complete reporting packages.

• Support oversight of key Global Financial Crimes programs, including Anti-Money Laundering (AML), Sanctions, and Fraud.

• Coordinate periodic program assessments and effectiveness reviews through data and metric-driven insights.

• Maintain oversight documentation and track remediation or enhancement initiatives related to program performance.

• Support enterprise-level non-financial risk and regulatory reporting processes related to financial crimes compliance.

• Aggregate and report outcomes from Financial Crimes monitoring, testing, and assurance activities.

• Identify and analyze patterns across the testing portfolio to inform management of potential risk areas or control weaknesses.

• Collaborate with second line and audit partners to ensure consistency in reporting and risk interpretation.

Required Qualifications:

• Minimum of seven years of relevant experience

• Knowledge of anti-money laundering (AML) and related AML legislation

• Minimum of 7 years of experience in Financial Crimes, Risk, Compliance, or related reporting/analytics roles within financial services

• Proven ability to design and manage operational or risk metrics, dashboards, and management reports

• Strong analytical skills with attention to detail and ability to synthesize complex data into actionable insights

• Proficiency in data visualization and reporting tools (e.g., Tableau, Excel, or equivalent)

• Excellent written and verbal communication skills with experience preparing reports for senior management

Desired Qualifications:

• Bachelor’s Degree in related field

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

• Experience with Global Financial Crimes programs (AML, Sanctions, Fraud)

• Understanding of regulatory frameworks (e.g., BSA/AML, OFAC, FATF)

• Familiarity with enterprise governance and risk management frameworks

• Advanced data analytics or database querying skills (e.g., SQL, Python)

Skills:

• Critical Thinking

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Risk Management

• Coaching

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Written Communications

• External Resource Management

• Reporting

• Talent Development

Preferred Technical Skills:

• Issues Management & Resolution

• Process Management & Inventory

• Project Management

• Risk Control & Mitigation

• Risk Governance & Reporting

• Financial Crimes Risk Principles

• Financial Crimes Risk Programs

Shift:

Hours Per Week: