Maintenance Supervisor en Associated Asset Management

Position Summary:
The Facilities Manager is responsible for overseeing the maintenance and upkeep of buildings, building systems, common areas, and other physical assets within a residential Homeowner’s Association (HOA).  This role includes supervising maintenance staff, managing work orders, and ensuring timely and high-quality completion of maintenance tasks. 

Position Responsibilities:

• Supervise and coordinate maintenance activities on the property.
• Manage and assign work orders, ensuring timely and efficient resolution.
• Perform and oversee tasks related to plumbing, electrical, HVAC, painting, drywall, welding, block work, and general repairs.
• Conduct regular maintenance of pools, spas, saunas, steam rooms, water features, fire safety systems, and irrigation systems.
• Assist with and supervise groundskeeping tasks including trash removal, sweeping, landscaping, and pressure washing.
• Assists with room setups and breakdowns for community events.
• Ensure proper operation, maintenance, and storage of all maintenance equipment.
• Troubleshoot and resolve maintenance issues, identifying root causes and implementing effective solutions.
• Serve as a shared point of contact for after-hours calls and emergencies.
• Maintain compliance with safety standards and applicable codes.
• Perform other related duties as assigned.

Knowledge, Skills & Abilities:

• Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall, welding and any other maintenance skills necessary to complete work orders.
• Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
• Abide by OSHA guidelines. Stay current on all safety and sanitation policies and procedures that impact the community.
• Ability to gather information, analyze, seek input and make sound decisions.
• Exceptional customer service and follow-through skills.
• Familiar with maintenance contracts and working with outside vendors. 
• General knowledge and understanding of budget management.
• High attention to detail.
• Time management – the ability to organize and manage multiple priorities.
• Computer and internet proficiency.

Minimum Qualifications:

• High school diploma or GED and three (3) years of experience working in a maintenance role with a minimum of one (1) year of experience in a lead capacity managing maintenance personnel, preferably within an HOA or property management environment.
• Valid Driver’s License.

Physical Demands & Work Environment:

• Works indoors and outdoors. 
• Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.
• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
• Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffold at heights of up to 50 feet.
• Able to handle various manual and power tools. 
• May work independently or as part of a team.
• Available for after-hours emergencies.