Information Technology Supervisor - Health Agency en County of San Luis Obispo, CA

About the Department

The County of San Luis Obispo Health Agency is seeking an experienced, enthusiastic professional to lead the Systems Administration and Service Desk teams within the organization’s Information Technology division. This critical position will have the classification of Information Technology Supervisor and will report to the Information Technology Manager. Candidates should possess deep knowledge related to the implementation, operations, maintenance, and support of enterprise IT systems, ensuring low friction user interactions, and efficient service desk operations. This position is responsible for supervising a team of systems administrators and service desk staff, managing projects, providing guidance and support, and fostering a collaborative work environment. The Health Agency is a dynamic organization, which requires that professionals within the IT division effectively balance and prioritize their workload while working with many different stakeholder groups.

Some responsibilities include:

• Supervise and mentor systems administration and service desk teams
• Oversee systems administration and service desk operations
• Manage technology projects
• Continuously improve technology support processes
• Maintain security of technology systems

As a leader within the Health Agency’s Information Technology division, this position will play a critical role in establishing strategic direction, while maintaining the day-to-day operations of technology systems.

Join our team at the County of San Luis Obispo Health Agency IT division and contribute to the well-being of our community by leveraging your technical expertise and leadership skills. Apply today and help shape the future of healthcare IT!

Click here for a complete job description.

This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.

Position Duties

The ideal candidate has extensive leadership skills as well as a robust and holistic understanding of applied enterprise technology solutions, including systems administration, service desk operations, process improvement, and systems integration. Extensive experience with managing technology projects for large organizations and formal project management skills are also strongly desired. The ideal candidate must have a proven track record of leading and motivating a team, have strong interpersonal skills, and excel at ensuring that stakeholders stay focused and outcome oriented.

Among others, the ideal candidate will possess extensive knowledge of the following: systems administration and service desk operations best practices; information technology service management (ITSM) concepts; enterprise technologies; project management; and organizational change management methodologies.

Minimum Qualifications

A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

Either A: Graduation from an accredited four-year college or university with a bachelor's degree in computer science or a closely related field. In addition, four years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.

OR B: An associates degree or 60 semester units or 90 quarter units from an accredited college or university or completion from a job-related, accredited vocational institution. In addition, six years of experience in an information technology environment in any of the following fields: systems administration, systems engineering, software engineering, database administration, operating systems, network administration, radio communications, project management or a similar field in a multi-platform environment.

Other Conditions of Employment:
Employees must be willing and able to respond to after-normal workday or irregular and on-call emergency requests on nights, weekends and holidays.

Minimum Qualifications

Applications, including answers to supplemental questions, must be submitted online by the final filing date.  Apply for this position at governmentjobs.com/careers/slocountyca.  Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process. 

If you have questions or would like to discuss the opportunity further, please contact Human Resources at [email protected]. Confidential inquiries are welcomed.

For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov

Solicitar ahora