Organizational and Job Overview

ORGANIZATIONAL OVERVIEW

United Way of Greater Atlanta (UWGA) is in the midst of transformational change and is embarking on new and different ways to raise and earn revenue so that it can accelerate and scale its mission to drive sustainable and equitable improvements in the well-being of children, families, and individuals in greater Atlanta. The mission remains the same: To bring together people and resources to drive sustainable and equitable improvements in the well-being of half a million lives across Greater Atlanta. The value proposition is to Unite Greater Atlanta to create, amplify and accelerate solutions that promote child well-being by addressing our communities’ most complex social challenges.

These solutions and the backbone behind them are all in service of the organization’s bold growth ambition: Triple unrestricted revenue by 2029 to be the best-in-class investor in child well-being in Greater Atlanta, ultimately eliminating the barriers of one’s zip code as a hindrance to future success. This transformation will unleash the next generation of UWGA, putting UWGA on a growth pathway that will significantly amplify its impact by increasing its investment in solutions that can make a lasting difference for Child Well-Being in Greater Atlanta.

JOB SUMMARY

The Associate Director of Corporate Relations is a full-time role reporting to the Senior Associate Director of Corporate Relations. This position provides strategic and operational support for the Direct Markets portfolio, helping to manage over 400 high-volume, low-touch corporate accounts with a focus on maintaining relationships and driving revenue growth. The Associate Director of Corporate Relations partners with the Senior Associate Director of Corporate Relations to ensure a smooth fundraising and auditing process for the Office of Development. In addition, this role is responsible for securing, verifying, and auditing the fundraising results of third-party processed fundraising campaigns. It is essential that this role work collaboratively across departments with high diligence and superb critical thinking skills while managing a high-volume workload and producing an elevated level of quality in all work.

This role supports the goals of

• Growing and maintaining the base of support to United Way, ensuring donor database accuracy to drive correct data and analytics through corporate accounts and individuals outside the workplace.
• Increasing awareness and knowledge among prospects, donors, and other key stakeholders about the Child Well-Being Movement.

Qualifications

QUALIFICATIONS

• Bachelor’s degree in relevant field and commitment to personal/professional development.
• Two years of experience in donor development, fundraising, sales, or a related field preferred.
• Must be able to work cross functionally with internal departments and with external corporate and agency partners at an elevated level. Strong written, presentation, persuasion and listening skills.
• Intermediate knowledge of Microsoft 365 applications including but not limited to Word, Excel, PowerPoint and Teams.  Previous experience with a customer relationship management platform or system preferred.
• Strong organizational, time management, verbal and written communication skills required.
• Excellent project management skills - attention to detail and ability to manage multiple projects.
• Behaviors that align with the organization’s culture and value: Be thoroughly versed in the United Way messaging and branding as this role will be asked to serve as an extension of development staff at fundraising events. Must be flexible and can solve problems in a rapid paced environment. Must be able to effectively handle multiple tasks with a goal-oriented, customer-focused mindset. Ability to adapt quickly to change and innovation.  Sound judgment, discretion, and commitment to maintaining donor confidentiality.
• Use of personal vehicle required. Some evening and weekend hours may be required.
• Performs additional responsibilities as assigned.

RESPONSIBILITIES

• Provides strategic and operational support for the Direct Markets portfolio, helping to manage over 400 high-volume, low-touch corporate accounts with a focus on maintaining relationships and driving revenue growth. Ensuring alignment with strategic goals through effective planning, execution, and day-to-day coordination.
• Collaborate with the Senior Associate Director of Corporate Relations to streamline fundraising and auditing operations for the Office of Development.
• Deliver exceptional customer service to United Way corporate partners by proactively addressing concerns, ensuring timely delivery of materials, and offering tailored support to meet evolving needs.
• Work cross-functionally with other departments, particularly Donor Services, Accounts Receivable, and Development Officers.
• Conduct audit activities in collaboration with internal and external stakeholders.
• Identifies, validates, and analyzes third-party employee campaign data ensuring accuracy and adherence to audit and compliance standards.
• Reviews incoming payments across corporate, employee, and special event gifts, aiding in timely reconciliation and accuracy for auditing by the assigned Development Officer.
• Oversees the Third-Party Processor (3PP) Report, working with all Development Officers to meet required timelines for entering mandatory data into the CRM system and remain compliant with policies and procedures.
• Manages and updates United Way of Greater Atlanta volunteer opportunities and organizational content across external third-party portals, ensuring all listings accurately reflect the most current information and initiatives to optimize visibility and community engagement.
• Handles promotional item inventory for in-person activations led by the Office of Development—this includes ordering, operating within budget parameters, and ensuring no gaps in supply.
• Collaborates with the Senior Associate Director of Corporate Relations to resolve the Office of Development’s portion of the Credit/Balance report, ensuring accuracy and adherence to audit and compliance standards
• Strong attention to detail and focus on updating corporate partner and individual donor information in compliance with CRM standards.
• Work closely with Analytics and Insight (data) team and Pledge Processing as necessary to ensure account projections and campaign results are reported timely and accurately.
• Promote collaboration, recognizing our shared goals, and regularly collaborate with colleagues within and outside of the Office of Development.

IDEAL CANDIDATE

A successful individual must be a self-starter and able to work effectively independent of direct supervision. Be open to new ideas and their implementation.  Ability to react and adapt to changing situations appropriately. Be able to meet key metrics tied to increasing the UWGA donor base and increasing donor retention. Be able to think strategically and implement strategic policies and practices.