Application Analyst I en Halifaxhealth

Day (United States of America)

Application Analyst I

The Application Analyst provides consultation and assistance to users of health information systems to include analyzing user requirements; troubleshooting and resolving technical and Clinical issues; training users; and, writing user documentation. Job duties and responsibilities include facilitating projects with limited direction. Meet with customers to define and document specific troubleshooting issues for IT Tickets received assigned. Responsibilities also include working with Vendors of Applications to problem solve issues and coordinate software upgrades when needed.

Job Qualifications

• Bachelor's degree in a computer-related, business or health-related field, or equivalent technical training required.
• 1 to 3 years of experience in an operational, or IT-related analyst role preferred
• Skills in the following areas preferred:
  • Customer Service 
  • Project Management
  • Computer Application Support in Enterprise setting
  • Microsoft Word, Excel, and PowerPoint, Visio 
  • Microsoft Access and SQL Database 
• Must have good interpersonal communication skills
• Must be customer-service oriented and able to effectively communicate and build relationships with Team Members at all levels in the organization
• Ability to handle large volume of diversified work and meet deadlines
• Must have excellent oral and written communication skills
• Excellent organizational skills and the ability to work independently when necessary 
• Ability to prioritize and multi-task

About Halifax Health

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.

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