Medical Assistant en PainPoint Health

Medical Assistant

Full-Time | $20.00–$23.00 per hour | Monday–Friday | 8:00 AM–4:30 PM 
Location: West Des Moines, IA
Be part of a team transforming lives through compassionate, precision-based care.

At Central States Pain Clinic, we specialize in advanced interventional pain management, offering minimally invasive, image-guided procedures at our West Des Moines and Ankeny locations. Our multidisciplinary team is dedicated to improving quality of life for patients facing chronic pain. With a care model rooted in compassion and personalization, our patients often describe their experience as life changing.

Learn More: https://centralstatespainclinic.com/

Now, we’re seeking a Medical Assistant to support our clinical operations by delivering essential care, patient communication, and workflow coordination that ensures a smooth, welcoming experience for every patient who walks through our doors.

The Opportunity
As a Medical Assistant, you’ll play a vital role in both the administrative and clinical aspects of patient care. From preparing patients for procedures to documenting care plans and coordinating follow-ups, you’ll help ensure each visit is thorough, timely, and supportive. If you're organized, adaptable, and patient-focused, this is your opportunity to contribute to a team that’s reshaping pain management with empathy and excellence.

What You’ll Do:
Clinical Support & Patient Care

• Facilitate the patient intake process with professionalism and warmth
• Prepare patients for exams and procedures
• Obtain and record vital signs and medical history, including temperature, pulse, allergies, medications, and presenting concerns
• Collect urine samples and prepare specimens for lab analysis
• Assist with patient education and respond to patient questions or phone calls
• Follow clinical protocols and care standards

• Document care plans, provider instructions, and test results in the electronic health record
• Prepare prescriptions using electronic systems
• Communicate test results and care plans to patients as directed
• Schedule diagnostic testing and follow up to ensure completion
• Obtain prior authorizations for medications

• Clean and sterilize instruments; stock and organize exam rooms
• Maintain HIPAA compliance and patient confidentiality
• Support process improvement projects and attend required meetings
• Assist with office initiatives and serve on committees as requested
• Ensure certifications and training are current and maintained

• Deliver exceptional customer service and communicate clearly
• Bring a positive, team-oriented attitude to your work
• Adapt well to changing priorities and patient volumes
• Understand medical terminology and clinical preparation procedures
• Take initiative and enjoy supporting others
• Prioritize accuracy, professionalism, and confidentiality in everything you do

• High school diploma or equivalent required
• Current/valid CMA or CNA certification or degree required
• Knowledge of patient preparation and HIPAA compliance required
• 2 years of experience in a clinic setting preferred
• Proficiency with computers and relevant healthcare technology
• Familiarity with basic medical terminology
• Strong organizational skills and attention to detail
• Ability to lift, assist, and support patients as needed

• Health, Dental & Vision Insurance
• Life/AD&D Insurance
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Company Paid Holidays
• 401(k) Retirement Plan
• Bonusly (employee rewards & recognition)
• DailyPay (on-demand pay access)